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TechSee unveils Connectivity Guru for Wi-Fi diagnostics

Fri, 21st Feb 2025
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cx
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martech
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smart home
TechSee has unveiled Connectivity Guru, a visual AI solution enhancing Wi-Fi troubleshooting with real-time diagnostics and 3D heatmaps for improved customer support.
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Salesforce unveils Agentforce; experts highlight AI limitations

Thu, 26th Sep 2024
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martech
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cdp
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ai
Salesforce's Agentforce, unveiled at Dreamforce, spotlights AI in business. Yet, experts argue multimodal AI, combining visual, text, and speech, is the future.
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How visual assistance impacts customer service KPIs - TechSee

Wed, 12th Jun 2019
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crm
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uc
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digital transformation
TechSee's report reveals Visual Assistance tech slashed technician dispatches by 19% and product returns by 17%, revolutionising customer service KPIs.