Unified Communications-as-a-Service (UCaaS) Stories - Page 2

Global Stories

Unified Communications-as-a-Service (UCaaS) stories

Access4 unveils Flex solution for Microsoft Teams integration

Access4 has launched its Flex solution for Microsoft Teams, designed to amalgamate advanced and basic user services within one customer tenancy, fostering cost-effectiveness and scalability.

By Catherine Knowles • 3 min read • Mon, 15th Apr 2024

Convergence

Global UCaaS market to reach 131 million users by 2028

Global Unified Communications as a Service market set for a 10.3% growth over the next five years, with mobile UCaaS services gaining momentum.

By Shannon Williams • 3 min read • Fri, 22nd Mar 2024

Unified Communications

Gamma acquires Coolwave to boost global voice services presence

Gamma Communications has strategically acquired international SMS and voice services provider, Coolwave Communications, bolstering its global presence and voice services.

By Kaleah Salmon • 3 min read • Thu, 8th Feb 2024

Unified Communications

Prophecy International & SOFTEL Communications announce strategic AI alliance

Prophecy International partners with SOFTEL Communications to integrate emite analytics with SOFTEL's AI, significantly enhancing CX.

By Shannon Williams • 3 min read • Wed, 7th Feb 2024

Risk & Compliance

Access4 celebrates gaining four critical ISO certifications

Access4, a leading UCaaS provider, achieves four key ISO certifications underpinning its commitment to innovation, sustainability, data security and quality management in all operations.

By Kaleah Salmon • 3 min read • Wed, 31st Jan 2024

Partner Programmes

Access4 honours 2023 ANZ Partners of the Year in QLD

Access4, the Unified Communication-as-a-Service (UCaaS) provider, has announced the winners of its 2023 ANZ Partner Awards.

By Kaleah Salmon • 3 min read • Thu, 19th Oct 2023

Unified Communications

Video: 10 Minute IT Jams - An update from Access4

Access4 are specialists in the unified communications sector, and Peter Eldon joins us today to discuss how UCaaS can play a vital role in business development.

By Mitchell Hageman • 5 min read • Thu, 16th Jun 2022

Unified Communications

GoTo appoints Michael Day as Vice President of Partner Sales

GoTo appoints Michael Day as VP of partner sales, leading the newly launched GoTo Partner Network and aiming to grow global partner programs.

By Zach Thompson • 2 min read • Fri, 8th Apr 2022

Unified Communications

ShoreTel resellers embracing hosted voice offering

ShoreTel's Australian channel partners are embracing the opportunity to sell the company's new UCaaS offering and reaping quick returns.

By Heather Wright • 4 min read • Fri, 29th Jul 2016

EduTech

Exclusive: ALE outlines plans for ANZ as region becomes global growth engine

Asia Pacific is set to become the growth engine for ALE, with ANZ leading the way, as local companies seize the opportunity to buy business outcomes.

By Heather Wright • 3 min read • Tue, 10th May 2016

Stories from Other Regions

Unified Communications-as-a-Service (UCaaS) stories

Unified Communications

Westcon announces expanded partnership with AudioCodes for UCaaS provision

Westcon-Comstor partners with AudioCodes to enhance Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) offerings, aiming to boost recurring revenues for their partners.

By Catherine Knowles • 2 min read • Wed, 10th Apr 2024

Artificial Intelligence

Research highlights power of human connection in tech sector

Research reveals the key role of interpersonal relationships for success in the tech industry and challenging notions of AI dominance.

By Shannon Williams • 3 min read • Wed, 27th Mar 2024

Unified Communications

Access4 & efex solidify partnership with unified communications suite

Access4 partners with IT provider efex to supply voice functionality for efex's newly expanded cloud-based B2B communication suite, efex Comms, bolstering its digital service offerings.

By Sean Mitchell • 2 min read • Wed, 6th Mar 2024

Unified Communications

Virtus Health to implement global RingCentral communication platform

Virtus Health plans a 5-year global implementation of the integrated RingCentral communication platform across its 62 sites, aiming to enhance patient experience and reduce business communication costs.

By Kaleah Salmon • 3 min read • Thu, 22nd Feb 2024

Unified Communications

Vonage to boost Southern Cross Credit Union's customer support

Southern Cross Credit Union (SCCU) partners with global cloud communications firm, Vonage, enhancing their customer support system in Australia by employing Vonage Fusion's UCaaS and CCaaS solutions.

By Kaleah Salmon • 3 min read • Wed, 14th Feb 2024

Resellers

Gamma Communications acquires EnableX for broadened European outreach

Gamma Communications cements its leadership in Europe's communication services by acquiring EnableX Group, integrating further value into their UCaaS space and bolstering partner growth opportunities.

By Kaleah Salmon • 3 min read • Tue, 9th Jan 2024