Upskilling stories - Page 5

AI is set to manage 41% of Singapore's customer service cases by 2027, as service teams embrace “agentic” tools despite security concerns.

Gartner warns CHROs must confront nine AI-driven work trends by 2026, from layoffs and culture clashes to digital twins and 'workslop'.

Skillsoft and edX team up to plug university-led courses into Percipio, tying academic learning to workforce skills shaped by AI.

Salesforce launches an AI Fluency Playbook to help build 'agentic enterprises', guiding staff to work effectively with AI agents at scale.

Finance chiefs warn 2026 AI tools must be fully auditable and data‑driven, with 'prove it' tests replacing hype in buying decisions.

Indosat has been named to the 2025 Fortune Best Companies to Work For Southeast Asia list, the only Indonesian telecoms operator recognised.

Hapax unveils a free AI certification for bankers as lenders ramp up AI spending and face tougher scrutiny from regulators and boards.

AI in 2026 will bring harsher harms and huge gains, forcing business to prioritise governance, greener models and pragmatic industrial uses.

Global CEOs pin 2026 hopes on APAC growth and soaring AI spend, despite geopolitical risks and investor pressure for faster returns.

Skillsoft links edX's university courses to its AI-focused learning platform, tying academic credentials more tightly to corporate skills needs.

Finance chiefs brace for AI upheaval as CIMA warns of widening skills gap and underprepared teams despite soaring expectations.

In 2026, AI and automation face a shakeout as pilots give way to hard ROI demands, exposing skills gaps and flawed processes at scale.

Manufacturers bet heavily on AI to boost margins within two years, even as most admit their plants lack the readiness to deploy it at scale.

As AI reshapes marketing teams, experts warn of a global redundancy wave-and argue human experience is now the industry's rarest asset.

AI boom gives way to realism as HR chases measurable outcomes, new AI chiefs emerge and skills outshine headcount in 2026 strategies.

AI is speeding up coding for Singapore's software teams, but fragmented tools and poor workflows are costing them a day each week.

AI is tipped to run entire corporate workflows by 2026, forcing firms to rebuild software and reorganise staff around skills, not hierarchies.

Industrial giants warn AI ambitions are stalling as severe talent shortages and ageing systems choke growth and sustainability goals.

AI rollout delays are stretching to a year as three-quarters of organisations report security incidents and governance gaps grow.

DXC launches AdvisoryX to help enterprises scale AI, as 94% struggle to move beyond pilots and build coherent business cases.