eCommerceNews Asia - Technology news for digital commerce decision-makers

User experience (UX) stories - Page 20

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Video: 10 Minute IT Jams - An update from Comvita on new Microsoft collaboration
Fri, 25th Feb 2022
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microsoft
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digital marketing
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immersive technology
Comvita collaborates with Microsoft to introduce interactive sensory experiences for consumers in the Asia-Pacific region - TechDay.
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‘Evidence and escalate’ is the new mantra for taking ANZ businesses digital
Thu, 10th Feb 2022
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security technology alliance
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cisco thousandeyes
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ux
To do digital experience properly, we - as enterprise IT teams and network professionals - need to get on the front foot.
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Empowering security teams to be UX innovators
Mon, 24th Jan 2022
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devops
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application security
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devsecops
When development, security and operations teams collaborate, they can deliver system reliability and exceed customer expectations.
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Employee experience to take on even greater importance in 2022
Wed, 12th Jan 2022
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digital transformation
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hcm
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workplace culture
Digital platforms enable small businesses in Asia Pacific to become micro-multinational enterprises, engaging in cross-border operations for global buyers.
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TX strategy crucial in transforming Govt services, report finds
Fri, 31st Dec 2021
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digital initiatives
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analyst report
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ux
By 2023, at least 85% of governments without a total experience (TX) strategy will fail to successfully transform government services, according to Gartner.
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How modern technology solutions help insurers provide a better customer experience
Wed, 15th Dec 2021
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crm
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digital transformation
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cx
In a market that values hyper-personalisation, customer and user experience are crucial for insurers to stay competitive.
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F5 extends Shape Security portfolio to protect against account takeover attacks
Thu, 9th Dec 2021
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cloud services
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online fraud
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security
F5 has announced multiple security offerings with the intention of helping to safeguard digital experiences with comprehensive account takeover protection.
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Acquia officially receives 'protected' stamp from IRAP assessment
Tue, 16th Nov 2021
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data protection
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government
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acquia
This confirms that Acquia Drupal Cloud has achieved the Australian government security status of Protected on selected deployments.
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OpenText expands capabilities in latest Cloud Editions release
Fri, 12th Nov 2021
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supply chain & logistics
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opentext
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inventory management systems
OpenText is adding new capabilities to its Business Network Cloud as part of the Cloud Editions 21.4 launch at OpenText World.
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How should cloud-centric organisations prioritise data protection?
Tue, 1st Jun 2021
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malware
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iaas
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casb
Organisations can embrace digital transformation with confidence by including these critical considerations in data protection strategy planning and execution.
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Dynatrace introduces Session Replay, revamping mobile UX
Wed, 21st Apr 2021
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mobile data
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mobile apps
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dynatrace
Dynatrace's Digital Experience Module now offers a movie-like view of mobile user experience, allowing teams to see every click and tap.
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The crucial role of digital experience in a successful eCommerce venture
Wed, 21st Apr 2021
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martech
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commerce systems
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open source
Developing a strong online relationship with the customer is a crucial part of doing business in the digital era.
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Research finds top-ranked sites in Google result fail user experience test
Wed, 21st Apr 2021
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google
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cloud services
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websites
Research suggests that websites ranked in Googles top 20 search results fail to meet the user experience threshold.
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How IT will lead digital transformations
Wed, 10th Feb 2021
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devops
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digital transformation
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cx
IT leaders are spearheading digital transformations to meet growing demands for personalised customer experiences, accelerated by the COVID-19 pandemic.
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Agile and innovative teams are key to outstanding customer experiences
Wed, 16th Dec 2020
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crm
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devops
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cx
Businesses that thrived during the pandemic had one thing in common: excellent customer experiences. Here are three ways to enable better customer experiences.
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How UX monitoring can transform remote access technologies
Mon, 7th Dec 2020
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virtualisation
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uc
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data analytics
Making UX central to the monitoring strategy is key to the success of digital workspace initiatives — a success which many businesses hinge on.
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Contentsquare expands ANZ presence with new offices in Melbourne and Sydney
Wed, 21st Oct 2020
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data analytics
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martech
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personalisation
Contentsquare has stated its plans to extend growth in the APAC region with the launch of four offices in Melbourne, Sydney, Tokyo and Singapore.
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Competing in the digital era: delivering better services with SD-WAN
Tue, 29th Sep 2020
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crm
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network infrastructure
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sd-wan
Fast and reliable internet connectivity is crucial for businesses in the digital era. SD-WAN can help improve customer experience and competitiveness.
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Are robust digital experiences the future of healthcare in New Zealand?
Wed, 19th Aug 2020
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healthtech
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accenture
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ux
Investing in digital experiences and understanding the relationship between people and technology is key for the future of care, says Accenture.
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Why UX is a critical part of technology success for SMBs
Fri, 6th Dec 2019
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crm
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cx
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martech
In the digital age, SMBs must fine-tune UX to meet rising customer expectations for seamless, personalized interactions.