Virtual Assistant stories
TD Insurance rolls out client-facing AI chatbot for home and auto queries, aiming to speed answers and widen digital service access.
Vodafone and Google Cloud widen their SMB push with new Gemini-based concierge and managed cyber defences, starting in Germany and Greece.
Tata Steel widens Google Cloud-driven AI deployment with 300-plus agents, cutting complaint turnaround times and automating shop-floor safety checks.
Tata Steel deploys more than 300 AI agents with Google Cloud to speed up maintenance, customer service and back-office work worldwide.
Xero unveils AI-native finance platform and JAX assistant to cut admin for small firms, with accountants and bookkeepers also in line for gains.
Emergent's Wingman promises an always-on digital assistant that can juggle email, calendars and chat, while pausing for approval on bigger actions.
Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.
RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
Finastra launches OperatorAssist AI to cut banks' payment investigation work, promising 20-30% faster exception handling and reduced costs.
TechnologyOne launches Guide, an AI assistant to streamline council services and student support across Australia and New Zealand.
Samsung is adding Perplexity as a system-level agent on upcoming Galaxy flagships, deepening its shift to a multi-assistant AI strategy.
Citi Wealth rolls out AI-powered assistant for US clients, with Google DeepMind avatar tech set to support advisors on wealth platforms.
Citi Wealth rolls out AI assistant Citi Sky for US clients, aiming to blend adviser support with Google-powered voice and video features.
TAL deepens Microsoft tie with five-year Azure and AI pact, aiming to lift claims efficiency, staff training and customer service.
TCL expands its UK TV line-up with QLED sets from 43in to 98in, mixing Google TV and Fire TV across models priced from GBP £379.
Google rolls out conversational Search Live to New Zealand, adding voice and camera support in AI Mode across more than 200 countries.
Clarence Medical Centre in Wales has launched a multilingual AI assistant to ease admin pressure and streamline patient registration online.
Thrive Global AI reports USD $2.5m in early sales, secures USD $4.5m in bookings and launches a real-time analytics module for brands.
DRA launches Chennai's first multi-lingual AI home sales assistant, giving buyers instant project details and scheduling site visits.
Vancouver-based Hiswai has launched Zuno, an AI chat layer that turns corporate websites into conversational, data-rich customer hubs.
