eCommerceNews Asia - Technology news for digital commerce decision-makers

Voice over Internet Protocol (VoIP) stories

In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video packets must arrive contiguously or they are garbled. This problem was overcome by various techniques including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a call over the internet.
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Five use cases that justify ditching VPNs for good

Thu, 10th Jul 2025
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Organisations face rising VPN breaches and slow speeds, prompting a shift to Zero Trust Network Access for safer, faster hybrid work and cloud migration.
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Snom showcases the benefits of its SRAPS provisioning tool

Fri, 17th Jan 2025
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Snom has unveiled enhancements to its hosted provisioning service, SRAPS, which simplifies IP phone management for VARs and IT professionals since 2019.
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Snom appoints Fabio Albanini as VP of Global Sales

Thu, 14th Nov 2024
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Snom has named Fabio Albanini as its new Vice President of Global Sales, aiming to enhance its market presence and partner network worldwide.
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Radware expands DDoS protection with CPaaS provider

Fri, 8th Nov 2024
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Radware has expanded its business with a CPaaS provider in a multimillion-dollar deal for advanced hybrid cloud DDoS protection services.
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KnowBe4 warns of North Korean fake employee hiring scam

Wed, 25th Sep 2024
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KnowBe4 warns of North Korean fake employee scam; firm thwarted a sophisticated cyber-attack just 25 minutes after a fraudulent hire accessed company systems.
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Meltwater launches AI-powered copilot with Microsoft

Mon, 1st Jul 2024
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Meltwater, in partnership with Microsoft, has unveiled Meltwater Copilot, an AI-driven tool aimed at revolutionising communication and marketing strategies.
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Seismic unveils AI innovations in latest 2024 release

Thu, 20th Jun 2024
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Seismic's Spring/Summer 2024 release introduces AI-powered tools, including Aura Copilot, to boost customer-facing teams' efficiency and meet modern B2B demands.
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Tollring launches AI-powered recording for Microsoft Teams

Tue, 11th Jun 2024
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Tollring has unveiled Analytics 365 AI-Powered Recording for Microsoft Teams, enhancing its toolset with live transcription and AI-driven analysis, starting at US$7 per user.
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GitHub enhances AI developer tool with Copilot Extensions

Fri, 24th May 2024
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GitHub launches Copilot Extensions to streamline AI-driven development, integrating tools from top partners like DataStax and Azure directly into the IDE.
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iManage integrates its AI with Microsoft Copilot to boost productivity

Thu, 23rd May 2024
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iManage integrates its AI services with Microsoft Copilot, improving collaboration and decision-making for knowledge workers via enhanced AI capabilities.
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Unified communications market to expand to USD $187.6 billion by 2031

Tue, 21st May 2024
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New research reveals the global unified communications market will soar from USD $48.1B in 2021 to USD $187.6B by 2031, driven by digital transformation and remote work trends.
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Siemens & Microsoft expand partnership to boost innovation

Fri, 17th May 2024
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Siemens and Microsoft expand their 35-year partnership, integrating Siemens' industrial software with Azure's cloud and AI.
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CoachHub unveils AI tool to enhance digital coaching experience

Thu, 16th May 2024
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CoachHub has launched an AI Coaching Companion to provide continuous support and personalised learning for coachees between sessions, accessible through Microsoft Teams.
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Collaboration tools are now at the frontline in the battle against phishing

Mon, 13th May 2024
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As users swap email for collaboration suites, threat actors are as well, posing a fresh challenge for corporate security teams.
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ServiceNow & Microsoft to enhance workflow with integrated AI capabilities

Thu, 9th May 2024
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ServiceNow is furthering its strategic alliance with Microsoft to integrate AI systems, increasing workplace efficiency and employee flexibility. This follows impressive Q1 results from ServiceNow.
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RedHat unveils expanded automation for hybrid cloud systems

Tue, 7th May 2024
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RedHat reveals an enhanced automation offering for hybrid cloud systems, promising streamlined operations and improved business innovation using the Red Hat Ansible Automation Platform.
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The remote desktop tools most targeted by attackers in the last year

Thu, 2nd May 2024
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Virtual Network Computing (VNC) was the most targeted remote desktop tool in the past year, clouds over a new Barracuda data report.
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Dropbox unveils new features for remote work, enhances Microsoft integration

Fri, 26th Apr 2024
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Dropbox responds to challenges of remote working with security enhancements, upgrades to Dropbox Replay, and new integrations with Microsoft tools.
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Nasuni's new guides assist users with Microsoft Copilot AI integration

Thu, 18th Apr 2024
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Nasuni, a hybrid cloud storage firm, has launched guides to help customers use Microsoft Copilot AI with their data sets managed on Nasuni, unlocking increased business insights and revenues.
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Qualtrics appoints Gurdeep Singh Pall as AI Strategy President

Thu, 18th Apr 2024
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Qualtrics, renowned experience management firm, welcomes Gurdeep Singh Pall as its first-ever President of AI Strategy. The former Microsoft executive will steer the AI-enriched evolution of experience management for customers and employees.