Voice over Internet Protocol (VoIP) stories - Page 18
In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol
was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced
technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on
the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a
random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video
packets must arrive contiguously or they are garbled. This problem was overcome by various techniques
including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a
call over the internet.
NICE inContact integrates Teams, Dynamics into contact centre suite
Thu, 28th May 2020
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crm
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uc
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data analytics
Microsoft Teams is now integrated with NICE inContact CXone, which will allow contact centre agents to collaborate with others in order to close a case faster.
Video: How to make remote work, work for the channel
Thu, 28th May 2020
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uc
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digital entertainment
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hybrid & remote work
Two Ingram Micro NZ business development managers explain how to make work from home benefit any business and its employees.
NICE working to certify compliance solution for Microsoft Teams
Wed, 27th May 2020
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uc
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data analytics
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martech
NICE aims to certify its Trading Recording System under Microsoft's Certified for Microsoft Teams program, enhancing compliance for financial services.
ASC launches Microsoft Teams communication recording app
Wed, 27th May 2020
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uc
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public cloud
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microsoft
ASC has launched the Recording Insights app for Microsoft Teams, enabling recording, archiving, and compliance management for online meetings and chats.
Content learning hub hits its stride during COVID-19, raises US$40m
Wed, 20th May 2020
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edutech
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uc
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e-learning
GO1.com secures USD $40m Series C funding to expand in North America, driven by soaring demand for online learning during COVID-19.
ASC launches compliance recording solution for Teams
Tue, 12th May 2020
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uc
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public cloud
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risk & compliance
Records, transcribes and analyses all communications through MS Team to ensure compliance, storing it all in the cloud.
Quest Software launches NetVault, its newest backup solution
Fri, 8th May 2020
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uc
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dr
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cloud services
Quest Software unveils NetVault, a robust backup and recovery solution enhancing data protection for Office 365 Teams and cloud environments.
Familiar face returns to Microsoft NZ as enterprise director
Tue, 5th May 2020
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uc
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microsoft
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voip
No stranger to Microsoft, Bain spent seven years at the tech giant working with both enterprise customers and partners.
Cloud wins big in Q1 2020 as remote work drives record demand
Fri, 1st May 2020
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uc
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hyperscale
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public cloud
Research released today by Canalys reveals cloud infrastructure services spending grew 34% in Q1 2020, hitting US$31 billion in the quarter.
Jamf rolls out telehealth support for healthcare firms
Thu, 30th Apr 2020
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uc
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mdm
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healthtech
Jamf has introduced a new telehealth system to help healthcare workers and those on the front lines interact with patients without putting themselves at risk.
McAfee unveils new Microsoft Teams encryption update
Fri, 24th Apr 2020
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uc
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encryption
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casb
McAfee has introduced an MVISION Cloud update enhancing encryption in Microsoft Teams, boosting secure data sharing and collaboration as remote work surges.
Microsoft to monetise huge Windows 10 userbase
Thu, 23rd Apr 2020
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uc
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hybrid & remote work
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microsoft
Microsoft aims to leverage its one billion Windows 10 devices by rebranding Office 365 to Microsoft 365, adding new features and focusing on subscriptions.
OpenText boosts cloud capabilities with new update
Wed, 22nd Apr 2020
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uc
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data analytics
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martech
OpenText enhances its cloud offerings with CE 20.2, featuring improved security, AI-powered analytics, and flexible cloud deployment options for businesses.
Corporations are failing to deal with e-waste responsibly - report
Tue, 21st Apr 2020
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uc
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cleantech
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voip
A new report by Blancco Technology Group reveals a major e-waste crisis, as 76% of end-of-life devices are not sanitised and reused despite CSR policies.
Vodafone NZ update: demand for internet remains 'incredibly high'
Fri, 17th Apr 2020
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uc
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hybrid & remote work
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voip
Vodafone NZ reports a 60% rise in voice calls and a 688% increase in video conferencing tool usage amid New Zealand's level 4 lockdown.
Kaspersky addresses remote security gaps with new tool
Thu, 16th Apr 2020
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uc
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hybrid & remote work
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cybersecurity
Kaspersky unveils enhanced Endpoint Security Cloud to tackle remote work vulnerabilities, offering improved oversight on shadow IT and secure cloud services.
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Jabra updates to Evolve2 with new headset range
Thu, 16th Apr 2020
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uc
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collaboration
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headsets
The Evolve2 aims to meet the new requirements that organisations have since the Evolve range first hit the market in 2014.
Microsoft partners with Brisbane startup GO1 for Teams integration
Wed, 15th Apr 2020
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edutech
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uc
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hybrid & remote work
Microsoft has partnered with Brisbane startup GO1 to launch the GO1 Microsoft Teams app, providing a seamless learning experience for users.
Microsoft reveals new trends in remote working
Tue, 14th Apr 2020
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uc
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hybrid & remote work
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microsoft
Microsoft reports a video call surge and a lean towards flexible work hours as remote working cements its place.
Microsoft Teams announces commitment to privacy in wake of Zoom woes
Wed, 8th Apr 2020
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uc
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hybrid & remote work
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microsoft
In response to Zoom's security woes, Microsoft Teams pledges to uphold robust privacy policies amidst rising demand for virtual meetings during the pandemic.