Voice over Internet Protocol (VoIP) stories - Page 6
In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol
was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced
technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on
the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a
random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video
packets must arrive contiguously or they are garbled. This problem was overcome by various techniques
including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a
call over the internet.
Okta updates Workflows as standalone offering to accelerate innovation
Thu, 2nd Dec 2021
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uc
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devops
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apm
Okta announces the availability of Okta Workflows as a standalone offering, providing automation for identity-based business processes.
Empired launches new app to reduce human error and improve security
Thu, 2nd Dec 2021
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uc
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hcm
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cybersecurity
The Empired User Secure Score works alongside Microsoft Teams, to give organisations a bird's eye view of the level of security compliance from their team.
Zoom unveils a load of new updates and features
Wed, 1st Dec 2021
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uc
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hybrid & remote work
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voip
Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.
How to identify MS Teams sprawl and work towards an optimal digital environment
Mon, 22nd Nov 2021
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uc
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data analytics
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martech
Microsoft Teams sprawl, the uncontrolled overflow of data, is becoming a problem for businesses. Learn how to manage it effectively.
RingCentral unveils new Microsoft Teams enhancements and BYOC
Fri, 19th Nov 2021
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uc
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microsoft
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voip
Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.
Zscaler launches 'digital experience' solution for better unified comms
Fri, 12th Nov 2021
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uc
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hcm
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voip
Zscaler enhances ZDXTM with new UCaaS application monitoring and digital workflow service integrations for improved employee collaboration.
Poly updates its Microsoft Teams Room Solutions, enhances global collaboration
Fri, 12th Nov 2021
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uc
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hcm
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microsoft
Poly introduces updated Poly Room Solutions for Microsoft Teams Rooms, offering premium audio and video for any room size with Poly DirectorAI technology.
Meta deepens integration between Facebook Workplace and Microsoft Teams
Fri, 12th Nov 2021
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uc
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partner programmes
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microsoft
There will be two new integrations that will help businesses who use both Workplace and Microsoft Teams to communicate more easily with their employees.
A day in the life: How Poly technologies support the flexible hybrid workforce
Thu, 11th Nov 2021
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uc
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digital entertainment
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hybrid & remote work
Bondi Beach frames the perfect start to the day - a walk, a coffee, breakfast, and the ability to work from her home office with the technologies she needs.
Microsoft's entry into metaverse tainted by Facebook's Meta rebrand
Tue, 9th Nov 2021
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gaming
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uc
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digital entertainment
Microsoft's announcement juxtaposes the genuine potential of Mesh for Microsoft Teams with widespread criticism of Facebook's rebranding as Meta.
How to choose the right strategy for a data migration
Mon, 8th Nov 2021
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uc
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voip
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contact centre
Every migration requires careful strategy, thoughtful planning, a detailed migration checklist, and communication throughout.
8x8 delivers new XCaaS enterprise capabilities for improved collaboration
Thu, 4th Nov 2021
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crm
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uc
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martech
8x8 enhances its eXperience Communications as a Service (XCaaS) platform with new features to boost productivity and customer satisfaction.
Microsoft Cloud at Ignite 2021: Metaverse, AI and hyperconnectivity in a hybrid world
Thu, 4th Nov 2021
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uc
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hybrid cloud
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public cloud
Microsoft CEO unveils updates for Microsoft Cloud at Ignite 2021, focusing on the Metaverse, AI, and hyperconnectivity. Over 90 services and updates introduced.
New Relic launches first-of-its-kind developer experience, joins forces with Microsoft
Fri, 29th Oct 2021
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devops
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partner programmes
New Relic launches CodeStream, a developer experience bringing observability and code collaboration to IDEs, following its acquisition of CodeStream.
BitTitan launches migration discovery solution for Microsoft 365
Mon, 25th Oct 2021
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uc
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migration
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microsoft
BitTitan has launched its subscription-based Migration Discovery Solution, providing assessment tools for Microsoft 365 tenant-to-tenant migrations.
Microsoft & Enghouse Interactive bring the best of Teams to the contact centre
Wed, 20th Oct 2021
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crm
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uc
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martech
Enterprise collaboration environments are now powerhouses of efficiency designed to make business communication seamless and simple in today's busy environment.
Okta releases new Workflows to simplify identity management
Tue, 19th Oct 2021
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uc
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devops
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apm
Okta launches Okta Workflows as standalone offering, allowing customers to automate complex identity-centric business processes.
International E-Waste Day: Recycle your gadgets, save the earth
Thu, 14th Oct 2021
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uc
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voip
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contact centre
Today is International E-Waste Day, shedding light on the increasing problem of electronic waste and the need for action.
How contact centres can realise the benefits of Microsoft Teams
Thu, 14th Oct 2021
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crm
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uc
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martech
At the time of writing, Teams has upwards of 250 million daily active users, all of whom are making the most of the benefits.
Understanding the primary approaches to call recording in Microsoft Teams
Wed, 13th Oct 2021
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crm
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uc
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martech
Enghouse Interactive explains the benefits of integrating call recording with Microsoft Teams for contact centres.