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Voice over Internet Protocol (VoIP) stories - Page 6

In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video packets must arrive contiguously or they are garbled. This problem was overcome by various techniques including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a call over the internet.
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Telstra and Microsoft sign five-year deal to support digital growth
Wed, 27th Jul 2022
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network infrastructure
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uc
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sd-wan
Telstra and Microsoft have signed a five-year strategic agreement to help further support Australia's digital growth.
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BeyondTrust named Leader in 2022 Gartner Magic Quadrant
Mon, 25th Jul 2022
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pam
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uc
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cloud services
Gartner has positioned BeyondTrust as a Leader in the 2022 Gartner Magic Quadrant for Privileged Access Management (PAM).
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New BeyondTrust offering expands Microsoft Teams integration
Thu, 21st Jul 2022
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uc
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cloud services
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microsoft
BeyondTrust has unveiled Remote Support 22.2, building upon its existing integration with Microsoft Teams by introducing 1:1 screen sharing from a Teams chat.
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How MSPs can add value with Teams Phone
Tue, 19th Jul 2022
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uc
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partner programmes
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voip
Managed Service Providers can build profitable services around the Microsoft Teams ecosystem with Lightwire as their telco partner. Find out how.
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Hands-on review: Jabra Engage 55 wireless headset
Wed, 13th Jul 2022
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uc
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gaming
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reviews
Introducing the Danish-engineered Jabra GN Engage 55 wireless headset - the perfect solution for your video meetings.
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MNF Enterprise launches Microsoft Teams Calling app for governments and enterprise in ANZ
Wed, 13th Jul 2022
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uc
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government
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microsoft
MNF Enterprise, part of Symbio, has launched Symbio Enterprise Calling, a Microsoft Teams Calling app for enterprise customers in Australia and New Zealand.
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Datacom to use AI company Amelia as virtual employee
Wed, 13th Jul 2022
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uc
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ai
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contact centre
Datacom has implemented conversational AI software, Amelia, in government and enterprise client environments to deliver instant service desk support.
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Microsoft names ANZ Partner of the Year award winners
Thu, 30th Jun 2022
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uc
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partner programmes
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awards
The awards recognise partners across the globe for their innovative use of Microsoft technologies to help customers succeed.
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Microsoft launches app for modern selling experience
Tue, 21st Jun 2022
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crm
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uc
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cx
The new release is designed to enhance CRM systems with customer engagement data from Microsoft 365 and Microsoft Teams.
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Martello and Mitel renew and extend their partnership
Mon, 20th Jun 2022
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data analytics
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uc
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martech
Martello extends partnership with Mitel to provide Mitel Performance Analytics software to more customers and partners.
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Leadership out of touch with employee expectations - Microsoft
Wed, 15th Jun 2022
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uc
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hybrid & remote work
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voip
Sixty percent of managers in Singapore say leadership at their company is out of touch with employee expectations.
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Macquarie Telecom partnership sees benefits for City Beach
Fri, 10th Jun 2022
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uc
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network infrastructure
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sd-wan
Macquarie Telecom's collaboration with City Beach has resulted in the retailer's smoothest peak retail season, alongside record online sales in Australia.
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DocuSign, Microsoft expand partnership to accelerate anywhere work
Thu, 9th Jun 2022
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uc
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partner programmes
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hybrid & remote work
The expanded global strategic partnership offers new DocuSign Agreement Cloud integrations and capabilities across Microsoft's business solutions.
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Adobe and Microsoft announce key updates to improve workplaces
Thu, 2nd Jun 2022
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uc
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martech
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partner programmes
The two companies are working to give joint customers a modern work experience, centred on technology that improves teamwork, collaboration and efficiencies.
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New Relic enters multi-year partnership with Microsoft Azure
Fri, 20th May 2022
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uc
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devops
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public cloud
New Relic has announced a strategic partnership with Microsoft to help enterprises accelerate cloud migration and multi-cloud initiatives.
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Avaya expands Microsoft partnership to deliver OneCloud on Azure
Thu, 12th May 2022
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public cloud
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uc
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partner programmes
The joint technology and go to market agreement will help customers accelerate their digital transformation initiatives in the cloud.
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Poly introduces new smart devices and announces Amazon e-store in Australia
Thu, 12th May 2022
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uc
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partner programmes
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hybrid & remote work
Poly is introducing two new pro-grade devices to the market and announcing its first official Australian e-store on Amazon.
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NICE CXone platform integration implemented with Regional Bank Australia
Mon, 9th May 2022
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data analytics
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uc
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fintech
NICE's CXone platform is successfully implemented by Regional Bank Australia, streamlining contact centre operations and supporting branches.
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Direct routing calling on Microsoft Teams made easier in APAC
Mon, 9th May 2022
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uc
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cloud services
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microsoft
Symbio Holdings' Telcoinabox launches Unite Calling, a Microsoft Teams direct routing solution designed to simplify cloud calling for SMEs.
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Hootsuite 2021 Impact Report shows workforce more diverse
Wed, 4th May 2022
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uc
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dei
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cleantech
Hootsuite's 2021 Impact Report reveals its efforts in social impact, diversity, equity, inclusion, and corporate responsibility.