Zoom stories - Page 2
Plaud unveils omnichannel AI platform to automate notetaking
Thu, 9th Oct 2025
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uc
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erp
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api
Plaud launches an omnichannel AI platform providing APIs and SDKs to automate and analyse notetaking across in-person and online business conversations.
Zoom unveils AI upgrades for sales, service & event platforms
Fri, 19th Sep 2025
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uc
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digital transformation
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cx
Zoom rolls out AI upgrades across sales, service and events platforms, enhancing automation, personalised engagement and operational efficiency by 2026.
AI-driven platforms reshape APAC contact centre landscape for 2025
Wed, 10th Sep 2025
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uc
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digital transformation
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hyperscale
CrayonIQ's new guide ranks 17 AI-powered contact centre platforms, highlighting hyperscalers' growing impact on APAC CX strategies for 2025.
HPE unveils agentic AI upgrades to Juniper for self-driving IT
Wed, 27th Aug 2025
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uc
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hybrid cloud
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hyperscale
HPE enhances its Juniper Networking portfolio with agentic AI, boosting autonomous IT operations and AI-driven troubleshooting across wired, wireless, and data centre networks.
Zoom expands AI agent to phone, launches hub & boosts AI tools
Tue, 19th Aug 2025
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ai
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hybrid & remote work
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agentic ai
Zoom has integrated its AI Virtual Agent with Zoom Phone, launched Zoom Hub, and enhanced AI tools to streamline meetings and workplace collaboration worldwide.
Abnormal AI launches updated Microsoft 365 security solution
Thu, 7th Aug 2025
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cloud security
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advanced persistent threat protection
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email security
Abnormal AI unveils an enhanced Security Posture Management solution, using AI to protect and prioritise risks in Microsoft 365 environments.
Zoom AI Companion expands integrations & features for productivity
Thu, 10th Jul 2025
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crm
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uc
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document management
Zoom's AI Companion now integrates with 16 apps including ServiceNow and Jira, enhancing productivity by automating tasks within its platform and beyond.
Zoom debuts AI features for business workflows across apps
Thu, 10th Jul 2025
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crm
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uc
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document management
Zoom launches AI Companion add-on linking 16 apps like ServiceNow and Jira to streamline tasks and boost productivity across business platforms.
Google unveils Beam for AI-driven 3D video communication
Thu, 22nd May 2025
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uc
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martech
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e-learning
Google launches Beam, an AI-powered 3D video platform enhancing remote calls with realistic visuals and near real-time translation, no special glasses needed.
Google enhances agent toolkit & unveils updates for secure AI
Thu, 22nd May 2025
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ai
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software development
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microsoft
Google launches version 1.0.0 of its Python Agent Development Kit and unveils new tools to simplify intelligent agent creation and management.
Proofpoint acquires Nuclei to boost AI workplace compliance tools
Thu, 22nd May 2025
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uc
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encryption
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cybersecurity
Proofpoint has acquired Nuclei, boosting its compliance archiving with AI-driven tools for data capture and analysis across major collaboration platforms.
AI tools expose sensitive data at 99% of organisations
Wed, 21st May 2025
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saas
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hyperscale
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mfa
A Varonis report reveals 99% of organisations expose sensitive data to AI tools due to security lapses, risking data breaches amid rapid AI adoption.
Abnormal AI launches autonomous agents to advance email security
Wed, 30th Apr 2025
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phishing
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advanced persistent threat protection
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email security
Abnormal AI unveils two new autonomous tools, AI Phishing Coach and AI Data Analyst, to boost employee training and email security amid rising cyber threats.
X-PHY unveils real-time on-device deepfake detection tool
Mon, 28th Apr 2025
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uc
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data protection
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zero trust security
X-PHY launches on-device deepfake detector, promising up to 90% accuracy to identify AI-generated media without internet connectivity.
Zoom unveils Custom AI Companion & task features for users
Wed, 23rd Apr 2025
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ai
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nlp
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zoom
Zoom launches Custom AI Companion, Zoom Tasks, and AI-powered scheduling to boost productivity across its platform with new AI-driven tools.
Zoom unveils enhanced AI features for productivity boost
Wed, 19th Mar 2025
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uc
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cx
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martech
Zoom has unveiled a new suite of AI-driven features, including an AI Companion, to boost productivity and enhance user experience across its platform.
Zoom & Mitel launch hybrid communications solution
Thu, 6th Mar 2025
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uc
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ai
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hybrid & remote work
Zoom and Mitel have unveiled a new hybrid communication solution that merges Zoom's collaboration features with Mitel's telephony systems, catering to enterprises' evolving needs.
PagerDuty introduces Agentic AI to enhance operations
Wed, 26th Feb 2025
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data analytics
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cx
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martech
PagerDuty has launched its Agentic AI features in Asia, aiming to boost enterprise digital operations efficiency and reduce costs while enhancing customer satisfaction.
Zoom enhances productivity with new automation tools
Fri, 21st Feb 2025
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uc
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rpa
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collaboration
Zoom has unveiled new automation tools, including Zoom Workflow Automation, to boost productivity and streamline workflows within its platform and beyond.
Neat launches BYOD feature for flexibility in collaboration
Wed, 5th Feb 2025
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uc
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byod
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video conferencing
Neat has unveiled Neat Select, a new BYOD feature for its Neat Bar and Neat Bar 2, enhancing flexibility in video collaboration for businesses.