Latest news - Page 151
Get prepared to bring in customers, not fraudsters this festive season
Mon, 23rd Aug 2021
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ecommerce
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online shopping
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retailers
This checklist is a sure-fire way for eCommerce retailers to get the most out of this year’s holiday shopping season in the new normal.
How consumer online behaviour has changed during the pandemic
Mon, 23rd Aug 2021
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crm
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cx
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martech
The number of applications people are using has increased by 30% in the last two years, according to a new report by AppDynamics.
Unisys enables cargo shipment tracking throughout the supply chain
Fri, 20th Aug 2021
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supply chain & logistics
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unisys
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inventory management systems
Unisys developed ‘piece-level tracking’ with the aim of assisting airlines and freight companies with tracking down products travelling within the supply chain.
Employee experience critical in remote working environments - study
Thu, 19th Aug 2021
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hcm
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hybrid & remote work
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payroll systems
Remote working has had a significantly positive impact on the employee experience, with 63% saying their companies will make it permanent.
mx51 to use Snowflake for analytics and customer service
Thu, 19th Aug 2021
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crm
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data analytics
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martech
Snowflake has been chosen by mx51 to enhance its analytics and customer service for its merchant payment platform.
Seismic acquires Lessonly to build new sales and marketing platform - closes $170 million funding
Wed, 18th Aug 2021
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edutech
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digital marketing
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sales
Seismic acquires training solution Lessonly, closes $170m Series G funding round, and plans to expand its sales and marketing platform.
CX firm NICE acquires GoMoxie to bolster omnichannel capabilities
Wed, 18th Aug 2021
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crm
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uc
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data analytics
NICE acquires GoMoxie to expand digital customer experience capabilities, adding smart conversational self-service tools.
The world's first fully blockchain-enabled credential led marketplace
Tue, 17th Aug 2021
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blockchain
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supply chain & logistics
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ecommerce
QUT Design Lab and Smart Trade Networks are set to launch and demonstrate the world's first fully blockchain-enabled credential led marketplace.
Laser focus on customer-oriented tech top priority for customer service industry - report
Tue, 17th Aug 2021
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crm
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cx
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martech
CSS leaders are rapidly investing in emerging customer-focused technologies, according to new research from Gartner.
Nuheara turns to programmatic solutions to boost marketing efforts
Tue, 17th Aug 2021
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martech
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digital marketing
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bench
Nuheara partners with Bench to enhance brand visibility and search volumes, shifting focus from expensive digital platforms.
Vistaprint partnership will migrate customers' websites to Wix
Tue, 17th Aug 2021
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cloud services
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digital marketing
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websites
Vistaprint and Wix partner to offer small business owners an integrated online and offline marketing solution.
How a packaging company minimised costs and improved security with Interactive
Mon, 16th Aug 2021
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siem
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public cloud
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risk & compliance
Pact’s mission to become a more sustainable company led it to pursue an approach in which technology was interwoven into every piece of their global footprint.
Genesys G-Summit South Asia 2021: Taking CX to the next level
Mon, 16th Aug 2021
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crm
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uc
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cx
Genesys G-Summit South Asia 2021 is a two-day virtual event focused on delivering personalised and empathetic customer experiences. Register now!.
Marketers hone tactics as customers 'cling' to digital habits - Salesforce report
Mon, 16th Aug 2021
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data analytics
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martech
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cdp
A Salesforce report says customers are ‘clinging’ to digital habits created by the pandemic, prompting a major shift in thinking for marketers worldwide.
Fluent Commerce signs on to Adobe Exchange Partner Program as Premier Partner
Fri, 13th Aug 2021
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cx
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martech
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commerce systems
Australian-based Fluent Commerce has become a Premier Partner in the Adobe Partner Program, offering distributed order management at scale.
Retail sector top target for ransomware and data-theft extortion attacks during pandemic
Fri, 13th Aug 2021
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firewalls
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network infrastructure
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network security
Retail sector hit hard by ransomware and data-theft attacks during the pandemic, with extortion attacks on the rise, says Sophos.
Salesforce misconfiguration exposes sensitive data, warns Varonis
Fri, 13th Aug 2021
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data analytics
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martech
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cdp
Salesforce misconfigurations could expose sensitive data, allowing attackers to steal information and perform spear-phishing campaigns, warns Varonis.
Mobile app installs in APAC continue strong growth trajectory
Thu, 12th Aug 2021
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fintech
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mobile apps
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banking
Mobile app installs are reaching record highs, but it doesn’t always mean people are taking more time to engage with the apps they’re using.
Streaming service Salesforce+ announced - award winning live and on-demand content
Wed, 11th Aug 2021
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data analytics
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martech
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digital entertainment
Salesforce announces Salesforce+, an all-new streaming service providing live and on-demand content for every role, industry and line of business.
1 in every 4 companies using Microsoft 365 suffered security breach
Wed, 11th Aug 2021
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email security
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microsoft
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microsoft 365
1 in 4 companies experienced at least one email security breach, with phishing attacks being the main cause, reveals a survey by Hornetsecurity.