Latest news - Page 23

Business success rests on loyalty, data, and the timeless Golden Rule, highlighting the universal principle's power in fostering growth.

Raphael Bres is set to harness AI to revolutionise Tradeshift's finance function after he rejoins the B2B e-commerce, fintech platform, amid company restructuring and growth.

Study reveals 84% of Singaporeans heavily utilise mobile apps and digital services, but disparities exist among demographics.

HubSpot's study reveals 9 out of 10 Singaporean social media marketers predict a rise in direct-to-consumer sales on social media platforms in 2024, highlighting the shift towards social media as a primary retail channel.

One third of Singapore's workforce predicts a four-day work week to be standard by 2029, according to a recent survey.

GitHub advances its AI-driven platform with key security and power enhancements for GitHub Actions, including Azure private networking and GPU-hosted runners for machine learning.

Quality of data drives successful AI-powered marketing, affecting user experience and future engagements, underscoring the need for robust, detailed consumer profiles.

Commercetools sees 65% growth in ARR, attributing success to B2B expansion including prominent partnerships with Fortune 500 companies like Volkswagen and BMW.

Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.

Supply chain tech company, FourKites, maximises its revenue process and boosts operational efficiency through the adoption of AI-powered Clari's revenue platform.

Sealskinz, a UK-based accessories brand, upgrades operations with the BPA platform, achieving 90% automation in order management and easier VAT extraction from bonded goods.

Visa's digital economy and anti-fraud efforts in Asia Pacific are making strides. Over USD $2bn in transactions were processed through its Token Service, and merchants reported a 58% decrease in fraud.

Fintech firms Paysend and Currencycloud expand partnership, aiming to extend Paysend's global services and boost its foreign exchange capabilities, potentially benefiting customers worldwide.

Twilio introduces Unified Profiles and Agent Copilot to its Flex platform, using Segment's customer data to provide personalised, data-informed customer experiences and bolster employee productivity.

1,500 5G-enabled drones commanded a magical spectacle over Marina Bay, heralding a revolution in drone technology offering limitless smart solutions.

NICE's next-gen Enlighten Copilot AI technology, geared toward CX decision-makers and supervisors, promises to enhance customer interactions with real-time data analysis, amidst the rise of AI usage in the workplace.

Fintech company, Cogo, uses innovative UX design to increase climate literacy, promoting sustainable habits and effective climate action, study reveals.

FedEx bolsters trade in Southern China with a major update to its Shenzhen facility, boosting import operations efficiency and enhancing the region's cross-border capabilities.

Billie's B2B Checkout Report 2024 exposes gaps in cross-border commerce, inadequate payment methods and a lack of dedicated B2B checkout.

Email click-through rates have dropped since 2022 due to over-reliance on marketing automation and insufficient data-driven strategies.