Latest news - Page 22

Sinch reports that Black Friday and Cyber Monday generated USD $118.2 billion in November 2024, highlighting consumer demand for personalised, omnichannel engagement.

SAP Concur forecasts a transformative 2025 for travel and expense management, emphasising digital investment and evolving business travel demands.

Airwallex has reported impressive growth in Singapore, with revenues up 157% and transaction volumes rising by 151% in Q3 compared to last year.

Amperity has been named one of North America's fastest growing firms in Deloitte's 2024 Technology Fast 500, spotlighting its AI-centric customer data solutions.

Zendesk has appointed Shashi Upadhyay as its new President of Product, Engineering, and AI, charged with driving growth in customer and employee services.

The technology sector is set for a major shift in 2025, with businesses prioritising AI and cybersecurity to enhance efficiency and combat evolving threats.

Yamaha has chosen Informatica's Master Data Management to unify data from over 200 systems, aiming for enhanced insights and improved customer engagement.

With the festive season nearing, a 30% rise in ransomware attacks threatens consumers, as cybercriminals exploit holiday shopping anxieties.

Aampe has secured USD $18 million in Series A funding to enhance its AI agents that personalise consumer app experiences worldwide.

GitLab recently hosted its successful DevSecOps World Tour in Singapore, attracting over 200 attendees and highlighting its growing impact in APAC.

Scott Ward, Director of Product at Customer Science Group, merges innovative tech with customer-centric solutions, leading the charge in today's digital landscape.

Bitdefender has unveiled how cybercriminals mimic festive shopping habits, accessing dark markets for illicit goods, from fake IDs to narcotics.

MIT and Mecalux are launching a five-year project to enhance logistics using self-learning AI, aiming to transform industry decision-making and efficiency.

Adidas has unveiled its first physical shoe range, featuring 1,200 pairs of limited-edition Ultraboost 5s, in a collaborative leap with STEPN GO.

Hotel bookings for Christmas have surged, with a 43% increase in Germany and British travellers among the busiest, highlighting a global travel revival.

NICE's CXone MPower platform saw an 80% rise in automated customer interactions over Black Friday and Cyber Monday, reflecting a growing reliance on automation.

Adobe has announced that online spending soared to USD $13.3 billion during Cyber Monday 2024, reflecting a 7.3% rise from last year.

Westcon-Comstor has partnered with Juniper Networks to enhance growth opportunities for channel partners on AWS Marketplace across EMEA and APAC.

As 71% of consumers now demand personalised interactions, brands must embrace AI to enhance customer service and foster deeper connections.

Amperity has launched its AI-driven Customer Data Cloud to enhance customer data management, aiming to transform vast data volumes into valuable business insights.