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The world's first fully blockchain-enabled credential led marketplace
Blockchain

The world's first fully blockchain-enabled credential led marketplace

QUT Design Lab and Smart Trade Networks are set to launch and demonstrate the world's first fully blockchain-enabled credential led marketplace.

By Ryan Morris-Reade • 2 min read • Tue, 17th Aug 2021
Laser focus on customer-oriented tech top priority for customer service industry - report
Customer Relationship Management

Laser focus on customer-oriented tech top priority for customer service industry - report

CSS leaders are rapidly investing in emerging customer-focused technologies, according to new research from Gartner.

By Staff Writer • 2 min read • Tue, 17th Aug 2021
Nuheara turns to programmatic solutions to boost marketing efforts
Marketing Technologies

Nuheara turns to programmatic solutions to boost marketing efforts

Nuheara partners with Bench to enhance brand visibility and search volumes, shifting focus from expensive digital platforms.

By Staff Writer • 3 min read • Tue, 17th Aug 2021
Vistaprint partnership will migrate customers' websites to Wix
Cloud Services

Vistaprint partnership will migrate customers' websites to Wix

Vistaprint and Wix partner to offer small business owners an integrated online and offline marketing solution.

By Staff Writer • 3 min read • Tue, 17th Aug 2021
How a packaging company minimised costs and improved security with Interactive
Security Information and Event Management

How a packaging company minimised costs and improved security with Interactive

Pact's mission to become a more sustainable company led it to pursue an approach in which technology was interwoven into every piece of their global footprint.

By Staff Writer • 4 min read • Mon, 16th Aug 2021
Genesys G-Summit South Asia 2021: Taking CX to the next level
Customer Relationship Management

Genesys G-Summit South Asia 2021: Taking CX to the next level

Genesys G-Summit South Asia 2021 is a two-day virtual event focused on delivering personalised and empathetic customer experiences. Register now!.

By Nick Forrester • 3 min read • Mon, 16th Aug 2021
Marketers hone tactics as customers 'cling' to digital habits - Salesforce report
Data Analytics

Marketers hone tactics as customers 'cling' to digital habits - Salesforce report

A Salesforce report says customers are 'clinging' to digital habits created by the pandemic, prompting a major shift in thinking for marketers worldwide.

By Staff Writer • 2 min read • Mon, 16th Aug 2021
Fluent Commerce signs on to Adobe Exchange Partner Program as Premier Partner
Customer Experience

Fluent Commerce signs on to Adobe Exchange Partner Program as Premier Partner

Australian-based Fluent Commerce has become a Premier Partner in the Adobe Partner Program, offering distributed order management at scale.

By Staff Writer • 2 min read • Fri, 13th Aug 2021
Retail sector top target for ransomware and data-theft extortion attacks during pandemic
Firewalls

Retail sector top target for ransomware and data-theft extortion attacks during pandemic

Retail sector hit hard by ransomware and data-theft attacks during the pandemic, with extortion attacks on the rise, says Sophos.

By Shannon Williams • 3 min read • Fri, 13th Aug 2021
Salesforce misconfiguration exposes sensitive data, warns Varonis
Data Analytics

Salesforce misconfiguration exposes sensitive data, warns Varonis

Salesforce misconfigurations could expose sensitive data, allowing attackers to steal information and perform spear-phishing campaigns, warns Varonis.

By Shannon Williams • 2 min read • Fri, 13th Aug 2021
Mobile app installs in APAC continue strong growth trajectory
Fintech

Mobile app installs in APAC continue strong growth trajectory

Mobile app installs are reaching record highs, but it doesn't always mean people are taking more time to engage with the apps they're using.

By Staff Writer • 2 min read • Thu, 12th Aug 2021
Streaming service Salesforce+ announced - award winning live and on-demand content
Data Analytics

Streaming service Salesforce+ announced - award winning live and on-demand content

Salesforce announces Salesforce+, an all-new streaming service providing live and on-demand content for every role, industry and line of business.

By Ryan Morris-Reade • 3 min read • Wed, 11th Aug 2021
1 in every 4 companies using Microsoft 365 suffered security breach
Email Security

1 in every 4 companies using Microsoft 365 suffered security breach

1 in 4 companies experienced at least one email security breach, with phishing attacks being the main cause, reveals a survey by Hornetsecurity.

By Shannon Williams • 3 min read • Wed, 11th Aug 2021
Spamhaus teams up with Validity to fight malicious emails
Email Security

Spamhaus teams up with Validity to fight malicious emails

Spamhaus and Validity partner to combat malicious activity in emails, aiming to create a safer environment for businesses and consumers.

By Staff Writer • 3 min read • Wed, 11th Aug 2021
8x8 supplies SMS API to Coca-Cola Europacific Partners Indonesia
Unified Communications

8x8 supplies SMS API to Coca-Cola Europacific Partners Indonesia

CCEP Indonesia has onboarded 8x8's SMS API to provide a mobile order and delivery management platform for its distributors and retailers.

By Staff Writer • 3 min read • Tue, 10th Aug 2021
Study shows how chatbot personality can affect business
Unified Communications

Study shows how chatbot personality can affect business

New survey reveals the key to successful chatbots: a human-like personality. Findings show how personality influences consumer perception.

By Ryan Morris-Reade • 3 min read • Tue, 10th Aug 2021
New malware families discovered eavesdropping on governments, targeting eCommerce
Malware

New malware families discovered eavesdropping on governments, targeting eCommerce

ESET researchers have identified 10 new malware families targeting IIS web servers, with victims including governments and eCommerce companies.

By Shannon Williams • 3 min read • Tue, 10th Aug 2021
Xero unveils largest bank reconciliation improvements in a decade
Fintech

Xero unveils largest bank reconciliation improvements in a decade

Xero unveils major improvements to bank reconciliation, with an all-new design and AI-powered algorithms for more accurate suggestions.

By Ryan Morris-Reade • 2 min read • Tue, 10th Aug 2021
DHL eyes up market potential as eCommerce thrives
Supply Chain

DHL eyes up market potential as eCommerce thrives

DHL aims to reclaim top spot in mail and logistics by capitalizing on the global eCommerce boom, with shipments increasing 17.3% YoY in Nov-Dec 2020.

By Staff Writer • 3 min read • Mon, 9th Aug 2021