8x8 stories - Page 3
8x8 named as Challenger in Gartner Magic Quadrant for Contact Centre as a Service
Fri, 20th Nov 2020
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crm
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martech
According to 8x8 chief executive officer Vik Verma, the recognition also validates the company's single-platform approach to contact centre innovation.
The limitations of Microsoft Teams telephony - and the solution
Mon, 24th Aug 2020
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crm
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martech
8x8's Voice for Microsoft Teams fills gaps in the remote collaboration tool, offering expanded international calling plans, CRM integration, and more.
Video: 10 Minute IT Jams - Who is 8x8?
Tue, 11th Aug 2020
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uc
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hybrid & remote work
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contact centre
TechDay launches 10 Minute IT Jams series, providing insights into technology companies in the Asia-Pacific region. 8x8 discussed in latest video.
Aryaka and 8x8 partner for UC over SD-WAN
Mon, 13th Jul 2020
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uc
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network infrastructure
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sd-wan
The expanded agreement will enable organisations to enhance cloud communications performance across the WAN for improved experience.
Rising to the contact centre security challenge in the era of COVID-19
Fri, 10th Jul 2020
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crm
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uc
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martech
Amid the COVID-19 pandemic, Australian contact centres are adopting remote working arrangements, but experts warn of increased cyber attack risks.
8x8 brings enterprise telephony to Microsoft Teams
Fri, 12th Jun 2020
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uc
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microsoft
8x8 has added Voice for Microsoft Teams to enable enterprise cloud telephony, keeping the Teams experience unchanged for end users.
8x8 ditches AWS for Oracle for video
Thu, 14th May 2020
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uc
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hyperscale
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public cloud
8x8 moves its video meetings hosting from AWS to Oracle Cloud for a 25% performance boost per node and 80% savings on network costs.
Business as usual during COVID-19 for Aus company SafetyCulture
Thu, 7th May 2020
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uc
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hybrid & remote work
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contact centre
SafetyCulture, an Australian safety software firm, maintains normal operations during COVID-19 using 8x8 cloud platforms, supporting its 350 global staff.
8x8 announces full integration with Jabra headsets
Wed, 22nd Apr 2020
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uc
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video conferencing
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headsets
Users can answer, mute and disconnect calls directly from their Jabra headsets with no further actions required in 8x8 applications.
8x8 announces new video conferencing tool with emphasis on security
Thu, 16th Apr 2020
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open source
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hybrid & remote work
8x8 has unveiled Video MeetingsPro, a security-focused video conferencing tool powered by Jitsi and hosted on Oracle Cloud, amidst rising remote work demands.
8x8 video conference usage up 1000%
Sat, 4th Apr 2020
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uc
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hybrid & remote work
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video conferencing
8x8 Video Meetings platform sees monthly active users reach nearly 4.5 million worldwide, as video conferencing adoption accelerates.
8x8 partners with EIMS to build remote working solutions
Thu, 26th Mar 2020
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uc
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hybrid & remote work
As the world mobilises workforces to work from home, new solutions have risen to accomodate such a rapid and unprecedented shift.
Datacom extends UC portfolio through 8x8 partnership
Tue, 18th Feb 2020
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uc
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firewalls
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network infrastructure
Datacom will offer 8x8's platform alongside other UC vendors, particularly as the market towards Unified Communications as-a-Service (UCaaS) solutions.
Why creating an eco-system of interconnected apps can make your business stronger
Mon, 10th Feb 2020
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cx
Creating a unified eco-system of interconnected apps can give businesses a competitive edge by enhancing data aggregation and improving customer experience.
8x8 names three new global execs
Mon, 20th Jan 2020
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contact centre
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8x8
8x8 has appointed Marge Breya as EVP and CMO, Samuel Wilson as chief customer officer and EMEA MD, and Homero Salinas as global VP and commercial sales head.
Why SD-WAN and cloud make a powerful combination
Mon, 25th Nov 2019
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uc
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network infrastructure
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sd-wan
Amid Australia's cloud computing boom, SD-WAN emerges as the key to optimising networks for mission-critical applications and ensuring reliable performance.
8x8, Poly and ScanSource join forces for cloud UC
Tue, 5th Nov 2019
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uc
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hybrid & remote work
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plantronics
The joint programme, CloudFuel, will help organisations move to cloud technology for unified communications, collaboration and contact centre.
8x8 wins Cloud/SaaS Gold in Golden Bridge Awards
Mon, 7th Oct 2019
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saas
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uc
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contact centre
It also received Silver in the Unified Communications (Service) Innovations category in the 2019 11th annual awards.
Why embracing cloud-based communication applications can give retailers a boost – 8x8
Wed, 28th Aug 2019
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uc
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supply chain
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retailtech
For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.
8x8 appoints channel partner to cover WA, SA
Mon, 29th Jul 2019
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crm
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uc
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martech
Scope Logic will take the role of providing 8x8's voice, chat and contact centre solutions across Western and Southern Australia.