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Amperity launches AI tools for real-time customer action
Customer Experience

Amperity launches AI tools for real-time customer action

Brands can now trigger live customer responses as Amperity ties AI assistants to identity-resolved data, abandoned baskets and website personalisation.

By Sean Mitchell • 4 min read • Last month
The impact of email verification on eCommerce success
Customer Experience

The impact of email verification on eCommerce success

Robust email verification is emerging as a must-have for eCommerce firms seeking higher conversions, lower costs and stronger trust.

By Edmund Ng • 6 min read • Tue, 27th Jan 2026
SALESmanago boosts WhatsApp & AI-led eCommerce tools
Unified Communications

SALESmanago boosts WhatsApp & AI-led eCommerce tools

SALESmanago upgrades its eCommerce platform with richer WhatsApp journeys and AI-led recommendations, targeting smarter real-time engagement.

By Mark Tarre • 3 min read • Wed, 21st Jan 2026
Putting the best price forward
Opinion

Putting the best price forward

The infamous abandon cart issue has plagued the eCommerce sector since its birth. Items sit awaiting purchase, and if left long enough, never purchased at all.

By JR Keene • 3 min read • Mon, 24th Jan 2022
New online shopping platform allows shoppers to get others to pay for their items
Fintech

New online shopping platform allows shoppers to get others to pay for their items

New fintech startup YouPay offers a unique online shopping option where you pick what items you want from over 250 retailers and get someone else to pay.

By Ryan Morris-Reade • 4 min read • Mon, 27th Dec 2021

Stories from Other Regions

Abandoned Cart stories

Zoho boosts global SMB growth with new AI-driven features
Customer Relationship Management

Zoho boosts global SMB growth with new AI-driven features

Zoho has grown its global SMB customer base by 40% in H1 2025, unveiling AI-driven features across six solutions to boost productivity and revenue.

By Jed Nykolle Harme • 4 min read • Thu, 4th Sep 2025
Three ways ecommerce businesses can drive personalisation without overstepping privacy boundaries
Customer Experience

Three ways ecommerce businesses can drive personalisation without overstepping privacy boundaries

Ecommerce businesses can achieve personalisation ethically with intelligent popups, quiz funnels for abandoned carts, and dynamic product blocks.

By Nina Jung • 4 min read • Tue, 24th Sep 2024