eCommerceNews Asia - Technology news for digital commerce decision-makers

AI Adoption stories - Page 21

Airplane above cloud server stacks data automation soft blue tech

ServiceNow deepens Anthropic tie & wins airline deal

Fri, 30th Jan 2026
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crm
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digital transformation
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cx
ServiceNow makes Anthropic's Claude its default AI for app building and wins a major Panasonic Avionics deal spanning 300+ airlines.
Modern ai powered factory with robots dashboards and data clouds

CPG firms modernise data systems to unlock AI at scale

Thu, 29th Jan 2026
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manufacturing
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data analytics
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digital transformation
Consumer goods groups race to modernise fragmented data systems as they lay foundations for scaling AI and agentic tools across factories.
Secure datacenter corridor shield zero trust ai identity cloud

Teleport unveils identity framework for agentic AI security

Thu, 29th Jan 2026
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data protection
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hybrid cloud
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pam
Teleport launches an agentic AI identity framework to secure autonomous agents with zero trust credentials across cloud and on-prem systems.
Enterprise cloud soc shielding hidden ai nonhuman traffic

Zscaler unveils AI Security Suite to close visibility gap

Thu, 29th Jan 2026
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saas
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firewalls
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digital transformation
Zscaler launches an AI Security Suite to tackle soaring enterprise AI risks, promising visibility into shadow AI and non-human traffic.
Servicenow digital dashboard ai workflows devs collaboration scene

ServiceNow deepens Claude AI integration across work

Thu, 29th Jan 2026
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paas
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digital transformation
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iaas
ServiceNow makes Anthropic's Claude its default AI across Build Agent and workflows, promising faster app development and industry-specific gains.
P2  1

OpenAI launches Prism, free AI-native LaTeX workspace

Thu, 29th Jan 2026
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saas
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martech
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personalisation
OpenAI has unveiled Prism, a free AI-native LaTeX workspace that embeds GPT-5.2 to unify scientific drafting, collaboration and publication.
Frustrated procurement manager bad supplier data blocking ai

'Lazy supplier data' blamed for failures in procurement AI

Thu, 29th Jan 2026
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digital transformation
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rpa
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supply chain
Lazy supplier data is crippling procurement AI, sparking hallucinations, broken automations and a 'Transformation Wall' to adoption.
Moody datacenter ai identities cracking robot human masks illustration

Firms lack confidence in securing AI-driven identities

Thu, 29th Jan 2026
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digital transformation
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pam
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cloud security
Most IT security teams doubt they can protect fast-growing AI and machine identities, as weak governance and legacy tools widen exposure.
Us office ai training session employees watching instructor screen

Pearson warns AI gains hinge on urgent workforce reskilling

Thu, 29th Jan 2026
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digital transformation
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martech
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hcm
Pearson says US could gain up to USD $6.6 trillion from AI by 2034, but only if employers urgently invest in reskilling and task-level redesign.
Cfo reviewing reports with transparent ai assistant in modern office

US CFOs back AI for finance but insist on oversight

Thu, 29th Jan 2026
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digital transformation
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fintech
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it automation
US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.
Boardroom ai agents confined glass wall networks ops control room

Security fears keep half of agentic AI stuck in pilots

Wed, 28th Jan 2026
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devops
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digital transformation
Security and governance fears keep half of agentic AI stuck in pilots, even as leaders raise budgets and pursue tightly supervised use cases.
Secure data center ai server racks with layered shields trust

Data resilience & trust seen as key to safe AI use

Wed, 28th Jan 2026
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virtualisation
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data protection
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Data Privacy Day puts spotlight on how trusted, resilient data underpins safe AI adoption, compliance and business continuity.
Ai cloud over modern bank tower legacy data center layers data streams

Big banks back AI while keeping core software in place

Wed, 28th Jan 2026
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saas
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crm
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digital transformation
Big banks and AI leaders signal they will layer new AI tools on top of, not instead of, core enterprise software systems.
Apac corporate office ai dashboard agents workflow governance

Databricks reports surge in enterprise AI agent use

Wed, 28th Jan 2026
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digital transformation
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cx
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martech
Databricks reports a 327% jump in enterprise use of multi-agent AI, as firms move beyond chatbots to real-time, governed production systems.
Wildtech

Wild Tech strengthens APAC growth with new C suite

Wed, 28th Jan 2026
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crm
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digital transformation
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cx
Wild Tech bolsters APAC expansion, appointing three new C-suite leaders to drive AI-led solutions, operations and revenue growth.
Final headshot

Kore.ai secures new funding to scale agentic AI tools

Wed, 28th Jan 2026
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saas
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digital transformation
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hyperscale
Kore.ai lands fresh backing led by AllianceBernstein to grow its enterprise agentic AI platform and accelerate global expansion plans.
Split home office focus vs distraction clock 2 3 hours scene

Workers get just 2-3 hours of real focus time a day

Wed, 28th Jan 2026
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hcm
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erp
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genai
New Hubstaff data shows workers average only 2-3 hours of true focus a day as meetings, app overload and AI tools fragment attention.
Gina mccintltd.com  31

Tricentis hires new leaders to drive AI powered growth

Wed, 28th Jan 2026
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devops
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digital transformation
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cx
Tricentis hires two senior leaders to accelerate AI-led growth after hitting USD $400 million ARR and securing USD $1.33 billion backing.
Isometric ai legal team digital contract workflow analytics

Agiloft reports surge in AI uptake for contract tools

Wed, 28th Jan 2026
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data protection
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digital transformation
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rpa
Agiloft says over half its customers now license AI tools as Screens usage surges, with AI users up 250% and app activity rising 12-fold.
Modern call center agents with ai voice waveform face above desks

CommBox unveils Era AI Voice to transform call centres

Wed, 28th Jan 2026
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uc
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digital transformation
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cx
CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.