Chatbots stories - Page 2
Titans of Tech - Kip Compton of Fastly
Mon, 16th Sep 2024
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edge computing
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llms
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ai agents
Kip Compton, Fastly’s CPO since January 2023, is leveraging his extensive tech background to innovate and expand the edge cloud provider’s market reach.
Australian retailers reshape strategies to tackle privacy laws
Tue, 10th Sep 2024
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cx
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martech
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data privacy
Fiverr's latest report reveals Australian retailers revamping strategies to tackle new privacy regulations and economic pressures ahead of the 2024 holiday season.
Working smarter not harder: Four ways AI can support your business
Fri, 30th Aug 2024
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cx
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martech
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personalisation
AI is reshaping Kiwi businesses with Meta's AI tools across Facebook, Instagram, and WhatsApp, offering smarter solutions for marketing, customer service, and data insights.
ControlUp named leader in digital employee experience tools
Thu, 29th Aug 2024
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uc
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ai agents
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productivity
ControlUp has been named a Leader in Gartner's first Magic Quadrant for Digital Employee Experience Tools, highlighting its innovation and market influence.
CrowdStrike & NVIDIA join forces to secure generative AI
Thu, 29th Aug 2024
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ai security
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genai
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ai
CrowdStrike and NVIDIA have teamed up to bolster security in generative AI, focusing on secure development of enterprise-grade applications using NVIDIA NIM Agent Blueprints.
Singapore firms predict AI talent demand, face local hiring issues
Thu, 22nd Aug 2024
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genai
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ai
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ai agents
Deel's latest survey reveals 86% of large Singaporean firms expect AI demand to rise, yet 39% face challenges in sourcing qualified AI talent locally.
Major security flaw found in NHS chatbot service by Tenable
Thu, 22nd Aug 2024
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cloud security
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healthtech
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ai agents
Tenable warns of a high-severity flaw in Microsoft's Azure Health Bot Service, risking NHS patient data with potential for widespread access and control by hackers.
UK CX leaders anticipate AI will redefine customer service
Thu, 22nd Aug 2024
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cx
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martech
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ai
Within the next three years, UK customer experience leaders foresee AI transforming CX, handling complex queries and potentially eliminating wait times.
Kore.ai launches XO Express platform for AI chatbots & centres
Fri, 2nd Aug 2024
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uc
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genai
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ai
Kore.ai has launched XO Express, enabling businesses to build AI chatbots and contact centres without technical expertise, making advanced AI accessible to all.
Ransomware hits 59% of UK financial firms in past 12 months
Fri, 2nd Aug 2024
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malware
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ransomware
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phishing
Bridewell research reveals 59% of financial services businesses have faced ransomware attacks in the past year, with legal fines and reputation damage as key repercussions.
From cybersecurity, to personalisation and AI: How are retailers investing in new FY?
Wed, 31st Jul 2024
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data protection
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cx
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martech
Retailers are gearing up for the new financial year with increased investments in cyber security, personalisation, and artificial intelligence to boost growth.
AI could add GBP £2 billion to UK GDP & create 20,000 jobs
Thu, 25th Jul 2024
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ai
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ai agents
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cloud services
AI adoption could revolutionise the UK's accounting sector, adding GBP £2 billion to GDP, boosting exports by GBP £238 million, and creating nearly 20,000 jobs over three years, according to a new study by Sage and Demos.
Salesforce unveils fully autonomous AI customer service agent
Wed, 24th Jul 2024
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crm
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cx
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martech
Salesforce launches Einstein Service Agent, its first fully autonomous AI customer service agent, promising faster, precise resolutions and seamless human handovers.
ADLINK unveils AI Edge Server MEC-AI7400 for smart manufacturing
Wed, 17th Jul 2024
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uc
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semiconductors
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it in manufacturing
ADLINK Technology unveils its AI Edge Server MEC-AI7400 series, aimed at revolutionising smart manufacturing with generative AI and digital twin integrations.
How to optimize your brand’s eCommerce site around key online shopping days
Wed, 17th Jul 2024
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data analytics
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cx
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martech
Optimise your eCommerce site for Black Friday, Cyber Monday, and Amazon Prime Day to capture shoppers and boost sales with data-driven strategies.
Leaders speak on AI potential & ethical impacts ahead of AI Day
Mon, 15th Jul 2024
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uc
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genai
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data privacy
As AI Appreciation Day nears, industry leaders spotlight AI's transformative impact across sectors, calling for a balance between innovation, transparency, and customer benefit.
Shiprocket deploys on Snowflake AI Data Cloud for better insights
Mon, 15th Jul 2024
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uc
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data protection
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cx
Snowflake's AI Data Cloud has been deployed by eCommerce platform Shiprocket to enhance data operations, benefiting 1.5 lakh merchants with real-time insights.
NTT DATA to innovate fan experience at the 152nd Open at Royal Troon
Thu, 11th Jul 2024
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uc
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network infrastructure
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data analytics
NTT DATA aims to revolutionise the fan experience at the 152nd Open Championship with digital twin tech, AI-driven insights, and a private 5G network.
Study: AI adoption surges in high-growth supply chain sectors
Thu, 11th Jul 2024
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supply chain & logistics
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genai
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ai
Nearly half of companies in manufacturing, logistics, and retail view escalating costs as their main supply chain challenge, a study by Epicor and Nucleus Research reveals.
Labour stresses tech adoption in housing to tackle worker gap
Wed, 10th Jul 2024
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uc
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wearables
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drones
A new report underscores the urgent need for tech adoption in UK construction to tackle worker shortages and meet ambitious project targets.