Chatbots stories - Page 23
AI chatbot helps users navigate COVID-19 stimulus packages
Tue, 2nd Jun 2020
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RSM Australia has launched RAMI, an AI chatbot designed to help users navigate complex COVID-19 financial stimulus packages, offering 24/7 support.
Lucidworks develops deep learning solution to make chatbots smarter
Tue, 19th May 2020
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The company recently launched Smart Answers for chatbots and virtual assistants to avoid poor CX and long waiting times.
NZ-made virtual vet nurse launches to help struggling vets
Tue, 12th May 2020
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healthtech
A New Zealand-made virtual vet nurse named Sophie, developed by tech firm Ambit, launches free of charge to support struggling vet clinics amidst COVID-19.
AI is powering a shift in digital customer engagement
Wed, 6th May 2020
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martech
AI-driven digital employees are revolutionising customer engagement as companies adapt to post-pandemic demands, cutting costs and boosting satisfaction.
Increased digital adoption is silver lining for vendors during pandemic
Thu, 23rd Apr 2020
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martech
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iot
APAC IT vendors have a significant revenue growth opportunity in digital transformation post-COVID-19, says GlobalData. Increased digital adoption expected.
How Australian IT management can use external data to power internal AI tools
Wed, 22nd Apr 2020
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martech
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Australian IT MSPs can leverage external data to enhance AI tools, ensuring they stay competitive in the booming AI landscape despite low internal data volumes.
How companies can use emerging CX technologies to improve customer retention
Mon, 20th Apr 2020
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crm
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Aussie firms adopt new CX tech amidst economic strain, seeking to prevent customer loss and enhance engagement.
Soul Machines launches Kiwi 'digital helper' in response to COVID-19 crisis
Fri, 17th Apr 2020
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healthtech
Soul Machines has unveiled Bella, a New Zealand-oriented digital helper to provide timely, accessible information during the COVID-19 crisis.
AI revenue in APAC to hit almost USD$30 billion by 2024 - report
Wed, 15th Apr 2020
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GlobalData has today revealed that the revenue of AI platforms will grow at a compound annual growth rate (CAGR) of 26.8% between 2019 and 2024.
Research: ANZ AI market to grow nearly 30% by 2024
Wed, 15th Apr 2020
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Analyst firm GlobalData says that revenue across APAC will grow to US$29.3 billion by the same year, driven by growing government acceptance.
How to start your own business by leveraging the power of outsourcing
Mon, 6th Apr 2020
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devops
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martech
Outsourcing provides a very good opportunity to start your business from scratch, especially if you have a team of like-minded people.
Deep learning seeing widespread adoption in APAC region
Fri, 27th Mar 2020
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Deep learning is driving AI growth in the APAC region, with the market expected to account for 30% of global AI revenue, USD $97.5 billion by 2024.
New DXC healthcare solution enables remote patient engagement
Tue, 24th Mar 2020
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hybrid & remote work
DXC Technology has released a new patient-centered care solution to aid interoperability and remote patient engagement for healthcare organisations.
Vodafone urges customers to go digital, expects call times to increase
Tue, 24th Mar 2020
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crm
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martech
Vodafone NZ advises customers to use digital customer service methods to reduce reliance on call centres during COVID-19 pandemic.
Oxford brings new version of dictionary app to remote learners
Sat, 21st Mar 2020
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e-learning
Oxford has released an updated version of its advanced dictionary app with the intention of aiding remote learning for homeschoolers around the world.
The tech on the frontlines of the fight against COVID-19
Mon, 2nd Mar 2020
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drones
GlobalData explains how emerging technologies are being deployed to help keep the spread of the virus in check.
Organisations must tear down the walls between IT and CX
Fri, 21st Feb 2020
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cx
Organisations need to look at their customers in a completely new way as individuals that have unique needs and preferences.
NZ Police trials digital assistant 'Ella', built by Soul Machines
Thu, 13th Feb 2020
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martech
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The New Zealand Police are trialling 'Ella', a digital assistant developed by Soul Machines, to assist visitors at their National Headquarters.
Gartner: The six tech trends HR should be ready for
Mon, 10th Feb 2020
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data analytics
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martech
Data security, number of people with disabilities in workforce to triple, the push for transparency, and everything automated.
Boomi highlights four customers leading in digital transformation
Wed, 5th Feb 2020
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cx
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Boomi has revealed the winners of its annual customer awards, celebrating transformative projects on the Boomi Platform.