eCommerceNews Asia - Technology news for digital commerce decision-makers

Customer Success stories - Page 5

Ps   roop singh   headshot

Roop Singh appointed Chief Executive Officer at Version 1

Thu, 12th Jun 2025
#
digital transformation
#
ibm
#
wipro
Roop Singh, previously Chief Commercial Officer, is appointed CEO of Version 1, ending interim leadership after former CEO's exit seven months ago.
Modern office workspace computer screen abstract data charts businesspeople discussing ai crm nlp us uk

HubSpot launches direct connector for ChatGPT CRM insights

Fri, 6th Jun 2025
#
saas
#
crm
#
data analytics
HubSpot has launched a direct ChatGPT connector for CRM insights, enabling users to analyse customer data with natural language queries and no coding.
Ps1 m 5846 vijay kumar announcement pr businesswire 2400x2400

Rimini Street names new COO to drive global growth strategy

Thu, 29th May 2025
#
saas
#
it automation
#
erp
Rimini Street appoints Vijay Kumar as COO to spearhead global growth, focusing on operational efficiency and innovative IT solutions without ERP upgrades.
Customer retention diverse people software icons reduced saas churn modern vivid business

Keep them coming back: How to reduce SaaS churn rates

Wed, 28th May 2025
#
saas
#
crm
#
digital transformation
The global SaaS market is set to reach USD $299 billion this year, driving fierce competition and making customer retention key to reducing churn rates.
Techday f b4828ffd5b1a8f821079

Responsive launches Agent Studio to automate RFP processes

Wed, 21st May 2025
#
ai
#
agentic ai
#
sap
Responsive unveils Agent Studio, a no-code platform letting enterprise teams build custom AI agents to streamline compliance, risk, and RFP processes effectively.
Ps mani photo landscape

New Relic appoints Manivannan Govindan to lead Asia sales

Wed, 14th May 2025
#
hybrid cloud
#
digital transformation
#
multi-cloud
New Relic appoints Manivannan Govindan as Senior Director of Enterprise Sales Asia, aiming to boost growth and customer success across the Asian market.
Ps   neeracha taychakhoonavudh   headshot(2)

Udemy appoints Neeracha Taychakhoonavudh to lead CX

Wed, 7th May 2025
#
digital transformation
#
cx
#
martech
Udemy appoints Neeracha Taychakhoonavudh as its first Chief Customer Experience Officer to lead global customer success and operations strategy.
Ps peter moore sap headshot

SAP appoints Peter Moore as head of APAC partner ecosystem

Tue, 6th May 2025
#
digital transformation
#
sap
#
leadership
SAP has named Peter Moore as Head of Partner Ecosystem for Asia Pacific, aiming to boost partner collaboration amid rising cloud adoption in the region.
Peter moore sap 2

SAP appoints Peter Moore to lead Asia Pacific partner ecosystem

Thu, 1st May 2025
#
saas
#
digital transformation
#
sap
SAP appoints Peter Moore as Head of Partner Ecosystem for Asia Pacific to drive growth and collaboration amid rising cloud adoption and digital transformation.
Ps   joel burleson davis   headshot

Imprivata appoints Joel Burleson-Davis as new chief technology officer

Thu, 24th Apr 2025
#
data protection
#
devops
#
pam
Imprivata appoints Joel Burleson-Davis as CTO, aiming to drive innovation and deliver greater value in cybersecurity solutions for its customers.
Techday image  6

SAP appoints new Southeast Asia lead amid regional cloud focus

Wed, 23rd Apr 2025
#
digital transformation
#
ai
#
sap
SAP appoints Liher Urbizu as President for Southeast Asia, focusing on AI and cloud innovation, while Verena Siow shifts to regional APAC leadership role.
Techday f 9a5a12ea5ef628f99b93

OneShot.ai unveils Execution OS to unite AI & human sales teams

Wed, 23rd Apr 2025
#
saas
#
crm
#
martech
OneShot.ai has launched Execution OS, a platform combining AI with human expertise to improve sales and marketing go-to-market strategies.
Techday f 2d596ae9061d3804dcc5

Certinia unveils Spring '25 update with advanced AI tools

Sat, 19th Apr 2025
#
devops
#
apm
#
ai
Certinia's Spring '25 release enhances AI-driven tools to boost foresight, flexibility, and project visibility for services organisations, improving staffing and customer insights.
Leanne taylor chief revenue officer syspro final

SYSPRO appoints Leanne Taylor to drive global revenue growth

Thu, 17th Apr 2025
#
virtualisation
#
digital transformation
#
supply chain
SYSPRO appoints Leanne Taylor as Chief Revenue Officer to drive global growth and digital transformation following Advent International acquisition.
Ketan tailor

Ketan Tailor appointed as Barracuda's Chief Customer Officer

Wed, 16th Apr 2025
#
firewalls
#
data protection
#
network security
Barracuda has appointed Ketan Tailor as Chief Customer Officer, tasked with enhancing customer experience amidst the firm's rapid cybersecurity growth.
Adhil badat   wade weirman

Rackspace names new Managing Director for APJ region

Wed, 16th Apr 2025
#
hybrid cloud
#
hyperscale
#
genai
Rackspace Technology has appointed Adhil Badat as Managing Director for APJ and Wade Weirman as Principal Data Lead in Australia, enhancing its data-led strategy.
Techday f 6ae02f7a6e34d8cd1991

Elastic wins top honours at 2025 Google Cloud Awards

Tue, 15th Apr 2025
#
socs
#
genai
#
ai
Elastic has been awarded two 2025 Google Cloud Partner of the Year Awards for its contributions to AI, highlighting its role in advancing Generation AI applications.
Bobby2

Fast moves, big change: Google Cloud on AI enabling business

Sat, 12th Apr 2025
#
virtualisation
#
cx
#
martech
Bobby Allen of Google Cloud believes AI is transforming business by empowering non-developers to innovate, as mindset becomes key in the tech landscape.
Techday f 67b4eb1e465e890f8bca

Manhattan Associates named Leader in Gartner Quadrant

Fri, 11th Apr 2025
#
data analytics
#
supply chain
#
genai
Manhattan Associates has been named a Leader in the Gartner Magic Quadrant for Transportation Management Systems for the seventh consecutive year.
Techday f 984b2c2369aab4fbaf2f

Workday named leader in 2025 Gartner education systems

Wed, 2nd Apr 2025
#
edutech
#
digital transformation
#
ai
Workday has been named a Leader in the 2025 Gartner Magic Quadrant for Higher Education Student Information Systems, showcasing its commitment to modernising education technology.