Dan Miller stories
{
"introduction": "
Dan Miller is a writer with a keen interest in artificial intelligence and cloud communications. His columns often explore the latest advancements and innovations in these fields.
In his most recent article, Dan delves into NICE's new AI offering, Enlighten Actions, which aims to transform customer experiences by making them more intelligent and human-centric.
In another piece, he highlights Vonage's recognition by Opus Research as a Leader in the Conversational Cloud report, applauding the company's comprehensive cloud communication solutions.
Furthermore, Dan covers Vonage's latest enhancements to their Conversational Commerce solution, detailing how these new features bolster customer engagement.
" }
Vonage empowers customer engagement with latest release
Fri, 7th Jul 2023
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digital transformation
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messaging
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cloud communications
Vonage enhances their Conversational Commerce solution, adding new features and capabilities to elevate customer engagement.
Vonage named Leader for conversational cloud by Opus
Tue, 11th Apr 2023
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uc
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digital transformation
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ai agents
Vonage named Leader by Opus Research in Conversational Cloud report for its comprehensive cloud communications solutions.
Latest NICE offering using OpenAI for customer experience
Tue, 28th Mar 2023
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uc
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cx
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martech
NICE launches Enlighten Actions, an AI offering that enables businesses to create smart and humanised customer experiences.