Data Insights stories
Mental Health Concern chooses Talend to improve patient care
"We needed to start basing our decisions on data rather than hunches, and we needed modern tools that could give us insights today and grow with us."
Why democratised data is crucial to improve operations
Democratising data—making data consumable for a wider population—will give these front-line users valuable decision-making insights.
Juniper and NEC electrify Powerco’s WiFi user experience
A joint nationwide WiFi refresh by Juniper and NEC will provide New Zealand’s gas and electricity distributor with better network, insights and visibility.
DataMesh Group partners with Novatti for payment offering
DataMesh Group has partnered with Novatti to provide the company's broad client base with card-present payment offerings.
Amperity to help Reckitt maximize and scale first-party data
The global consumer products company behind Lysol, Air Wick and Enfamil deploy a customer data platform to build long-term customer loyalty and drive revenue.
GeoNet partners with AWS in providing valuable data globally
First in New Zealand to release its research datasets on the Registry of Open Data on Amazon Web Services (AWS), using AWS’ Open Data Sponsorship Program.
Havas solution meets critical time as brands shift to online sales
Havas Media Group says its Havas Market solution provides businesses with a strategic full-service eCommerce offering at a time when sales are increasingly moving online.
Salesforce launches AI-based insights with CRM Analytics
Salesforce announces CRM Analytics, AI-based insights for sales, marketing, and service teams in every industry.
57% APAC respondents say CX a top investment priority
Fifty-seven percent of executives in APAC countries report they have a strategy to improve customer experience.
InterSystems says data democratisation a missed opportunity
InterSystems has found that financial services organisations are missing the opportunity to democratise data to achieve new levels of innovation.
TechConnect hits near double revenue growth, gears up for 2022
Australian data insights company TechConnect is on track to almost double its revenue this financial year, with demand from customers rising.
Uniphore's latest funding round reaches $400 million
Uniphore, a conversational automation company, has announced its Series E funding round of $400 million, raising the company's valuation to $2.5 billion.
UserZoom unveils Live Interviews to scale UX research and collect insights faster
UserZoom has announced new automation capabilities that make it faster and more efficient to collect user feedback and deliver customer insights.
Data and analytics critical to business success in 2022, Sisense finds
Nearly all (92%) of product decision makers say data and analytics is critical to success of business, with 8 in 10 saying they could charge significantly more because of the data and analytics they provide.
A new way to test user experiences in Facebook, Metaverse, and VR
Video-based human insight company UserTesting has released new templates for its Human Insight Platform, enabling fast, opt-in feedback from any metaverse or virtual reality user, including those using Meta (formerly Facebook).
Contentsquare acquires Hotjar, advances digital experience platform
Following Contentsquare’s acquisition of Hotjar, the companies will jointly serve the global market end-to-end, with the intention of enabling businesses to deliver better digital experiences to customers.
Workday survey explores the impact of COVID-19 on finance and the lack of data insights
Workday has announced its chief financial officer survey results, exploring the impacts of COVID-19 on the finance function.
BigCommerce jumps into open data integration with Google, Twilio & others
Jimmy Duvall believes that merchants own their data, so they should have the flexibility to use data solutions and tools that achieve the results they are looking for.
Rackspace Technology launches new offering to activate DataOps
Rackspace Technology has released Rackspace DataOps, stating that the offering expands on Rackspace Elastic Engineering and activates data for the modern enterprise.
Qlik and Databricks expand strategic partnership
Qlik has expanded its strategic partnership with Databricks with support for the launch of Delta Sharing, in order to expand joint customer ability.
Gartner highlights six ways to improve customer experience with VoC solutions
Using a VoC strategy focused on CX will enable service organisations to gain insights into customer motivations, impressions and experiences, leading to an improved bottom line, Gartner states.
5 Finance Automations to Speed Up and Scale Your Business
Find out some key tips to the use of automation in your business
Kount and Snowflake partner to empower businesses with customer insights
The joint new product, called Data on Demand, is the industry’s first private data warehouse with insights from Kount’s Identity Trust Global Network, powered by advanced artificial intelligence and machine learning.
Data mastery the difference between success and failure, report finds
"A mindset change is needed - leaders must accept and embrace an agile culture of experimentation if they are to achieve data activation.”