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Jonathan reeve2

Unpacking the Impact of Agentic Commerce Across ANZ

This month
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digital transformation
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cx
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martech
Woolworths and Google push AI shopping agents into retail as loyalty schemes face a real-time test in the emerging agentic commerce era.
Eagle eye

Points, personalisation and innovation: How industry leaders are redefining loyalty

Last month
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data analytics
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digital transformation
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cx
AI is turning loyalty members into “segments of one”, as Asia Pacific leaders shift from flashy tech to invisible, always-relevant rewards.
Aaron crowe

Why AI agentic commerce will rewrite retail loyalty

Last month
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digital transformation
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cx
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martech
AI agents are quietly reshaping retail, and sluggish loyalty platforms risk losing transactions long before shoppers know they've gone.
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Brivo unveils Eeva AI agent for smarter video security

Last month
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data protection
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smart cities
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digital transformation
Brivo launches Eeva, an AI video agent that uses plain-English prompts to spot risks and automate actions across existing camera networks.
Caitlin

Representation in tech cannot lag in the age of AI

Last month
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ai
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ai ethics & governance
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it industry
As AI reshapes daily life at speed, tech must confront representation gaps to avoid scaling bias and lock women out of future power.
Asia pacific loyalty dashboard mobile analytics customer engagement

Asia Pacific Loyalty Awards 2026 finalists revealed

Thu, 5th Feb 2026
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data analytics
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digital transformation
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cx
Asia Pacific Loyalty Awards 2026 unveils record finalist line-up as brands double down on retention, data and personalised engagement.
Cloud video surveillance ops room ai analysis data privacy

Brivo unveils 2026 cloud video surveillance trends report

Thu, 29th Jan 2026
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data protection
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digital transformation
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encryption
Brivo's 2026 cloud video trends report predicts AI-by-default surveillance, stricter privacy rules and a tipping point for enterprise cloud.
Singapore mall interior shoppers smartphones loyalty rewards

Metro Singapore partners Eagle Eye on loyalty revamp

Wed, 28th Jan 2026
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digital transformation
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cx
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martech
Metro Singapore taps Eagle Eye to power its Treasured by Metro loyalty revamp, adding personalised, omnichannel rewards and promotions.
Supermarket aisle shopper phone discount data flow modern scene

Eagle Eye unveils AI tool for real-time retail offers

Wed, 14th Jan 2026
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cx
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martech
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cdp
Eagle Eye has launched an AI-powered Personalised Promotions tool to deliver real-time, individual retail offers at massive scale.
Aaron crowe2

AI-driven loyalty programs open $2 trillion opportunity in Southeast Asia

Mon, 12th Jan 2026
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data analytics
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digital transformation
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cx
AI-powered loyalty schemes promise a USD $2 trillion revenue windfall in Southeast Asia as retailers race to master personalisation.
Modern office lobby ai cloud security turnstiles cameras sensors

Cloud security firms, Brivo & Eagle Eye, form AI security giant

Thu, 8th Jan 2026
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saas
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spacetech
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surveillance
Brivo and Eagle Eye Networks will merge under the Brivo name to create what they claim is the world's largest AI cloud security platform.
Caitlin stephens

How non-technical teams can learn to embrace AI

Tue, 16th Dec 2025
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devops
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digital transformation
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apm
Non-technical teams can learn to embrace AI by champion-led experiments, simple tools and clear leadership to boost productivity safely.
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Eagle Eye reshapes APAC leadership to boost USD $10 million growth

Tue, 2nd Dec 2025
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digital transformation
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cx
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martech
Eagle Eye restructures APAC leadership with new key appointments to accelerate growth beyond USD $10 million in the Asia-Pacific region.
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The agentic AI revolution: Experts explain key business trends

Wed, 6th Aug 2025
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data analytics
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cx
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martech
Agentic AI is transforming business with smarter virtual assistants and personalised marketing, reshaping customer experience and operational workflows globally.
Ps combinepic

Eagle Eye Execs Embrace AI Appreciation Day

Mon, 14th Jul 2025
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data protection
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cx
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martech
Eagle Eye executives mark AI Appreciation Day by highlighting AI's ethical challenges and future in retail personalisation and loyalty sectors.
Illustration modern asian retail store shoppers digital personalized suggestions

APAC retailers are missing out on the benefits of personalisation technology

Wed, 2nd Jul 2025
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virtualisation
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digital transformation
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cx
APAC retailers risk missing out as personalisation tech boosts loyalty and sales, with early adopters like Tesco reaping significant rewards.
Human hand passing shopping bag to robot hand retail ai interaction

Experts reveal how AI Agents impact retail, shopping and customer loyalty

Mon, 16th Jun 2025
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cx
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martech
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personalisation
AI agents will transform retail loyalty by acting as personal concierges, optimising offers, and demanding trust and transparency in shopping experiences.
Eagle eye aaron crowe

Loyalty laggards: Expert reveals which APAC sectors struggle with tech innovation

Thu, 12th Jun 2025
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cx
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martech
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airlines
Airlines, fuel, and quick-service restaurants in APAC lag in loyalty programme innovation, hindered by legacy tech and limited reward systems, says expert.
Ps aaron crowe

How 'Cloud Adjudication' benefits retailers in Southeast Asia

Thu, 8th May 2025
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cx
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martech
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commerce systems
Cloud-based adjudication boosts Southeast Asian retailers with fast, personalised offers, enhancing loyalty programmes and customer satisfaction across channels.
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Eagle Eye & Ecrebo partner to boost smart receipt marketing

Wed, 7th May 2025
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cx
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martech
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commerce systems
Eagle Eye and Ecrebo have partnered to blend personalised marketing with POS tech, enhancing retail promotions and loyalty programmes at store checkouts.