NICE named Technology Leader by QKS for Customer Journey Analytics
Software provider NICE earned the title of Technology Leader in the 2023 SPARK Matrix for Customer Journey Analytics by QKS.
NICE acquires LiveVox, bolstering customer experience with AI integration
NICE is set to acquire LiveVox, enhancing its CX services with integrated AI and proactive outreach capabilities.
NICE CXone Summer 2023 release to deliver CX at scale
NICE has announced the CXone Summer 2023 release, unlocking new levels of openness and flexibility to deliver customer experience at scale.