Enlighten stories
![Story image](../../../../../uploads/story/2023/12/07/preview_img-0YnBH5fcBOM5YKPFkdAPmCCo.webp)
NICE named Technology Leader by QKS for Customer Journey Analytics
Thu, 7th Dec 2023
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uc
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cx
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martech
Software provider NICE earned the title of Technology Leader in the 2023 SPARK Matrix for Customer Journey Analytics by QKS.
![Story image](../../../../../uploads/story/2023/10/05/preview_GettyImages-1438087985.webp)
NICE acquires LiveVox, bolstering customer experience with AI integration
Thu, 5th Oct 2023
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cx
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martech
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ai
NICE is set to acquire LiveVox, enhancing its CX services with integrated AI and proactive outreach capabilities.
![Story image](../../../../../uploads/story/2023/09/25/preview_GettyImages-1317706283.webp)
NICE CXone Summer 2023 release to deliver CX at scale
Mon, 25th Sep 2023
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public cloud
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uc
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cx
NICE has announced the CXone Summer 2023 release, unlocking new levels of openness and flexibility to deliver customer experience at scale.