Enlighten stories
NICE acquires LiveVox, bolstering customer experience with AI integration
Thu, 5th Oct 2023
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cx
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martech
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ai
NICE is set to acquire LiveVox, enhancing its CX services with integrated AI and proactive outreach capabilities.
NICE CXone Summer 2023 release to deliver CX at scale
Mon, 25th Sep 2023
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uc
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public cloud
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cx
NICE has announced the CXone Summer 2023 release, unlocking new levels of openness and flexibility to deliver customer experience at scale.