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LINE Plus unveils ActEngine AI for merchant support
Unified Communications

LINE Plus unveils ActEngine AI for merchant support

LINE Plus launches ActEngine AI, an agent platform automating merchant support and sales, after big gains at Thailand's LINE MAN Wongnai.

By Sean Mitchell • 4 min read • Thu, 12th Mar 2026
Grab uses FICO data platform to widen SEA credit access
Data Protection

Grab uses FICO data platform to widen SEA credit access

Grab Finance taps FICO data tech to automate credit checks across six Southeast Asian markets and boost eligibility by nearly 50%.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 6th Feb 2026
Carlsberg & Meituan link fine dining with beer delivery
Digital Transformation

Carlsberg & Meituan link fine dining with beer delivery

Carlsberg deepens Meituan tie-up, linking Black Pearl fine dining with on-demand beer delivery across China and wider Asian markets.

By Kaleah Salmon • 4 min read • Fri, 9th Jan 2026

Global Stories

Food Delivery stories

Swiggy launches Builders Club for AI commerce developers
Hyperscale

Swiggy launches Builders Club for AI commerce developers

Approved developers will gain live access to Swiggy’s food, grocery and dining systems, as it seeks to turn AI commerce tools into a platform business.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Sessions hits 5m orders as virtual kitchens fuel growth
Digital Transformation

Sessions hits 5m orders as virtual kitchens fuel growth

London's Sessions hits 5m delivery orders as its 400-plus virtual kitchens offer embattled independent restaurants a lower-cost growth route.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Mar 2026
Delivery Hero cuts rider escalations with Twilio voice
Unified Communications

Delivery Hero cuts rider escalations with Twilio voice

Delivery Hero uses Twilio automated voice calls to cut rider contact by 25%, slash escalations over 60% and lift last-mile answer rates.

By Melania Watson • 4 min read • Wed, 28th Jan 2026
Sessions ranked 14th in UK's fastest-growing tech list
Digital Transformation

Sessions ranked 14th in UK's fastest-growing tech list

Restaurant delivery platform Sessions hits 14th place in The Sunday Times 100 Tech list after three-year CAGR of 177.04%.

By Mark Tarre • 3 min read • Mon, 19th Jan 2026
Tech revolution reshapes global cold chain logistics
Robotics

Tech revolution reshapes global cold chain logistics

AI, IoT and automation are transforming cold chain logistics as stricter rules, pharma growth and online groceries drive rapid change.

By Sean Mitchell • 5 min read • Fri, 9th Jan 2026
Glovo adopts Celonis platform to boost finance efficiency & insight
Robotic Process Automation

Glovo adopts Celonis platform to boost finance efficiency & insight

Glovo has adopted Celonis' Process Intelligence platform to enhance finance efficiency and enable strategic insights across its operations spanning 25 countries.

By Melania Watson • 3 min read • Thu, 9th Oct 2025
Xampla secures $14 million to scale plant-based plastic alternatives
Clean technologies

Xampla secures $14 million to scale plant-based plastic alternatives

Xampla has raised $14 million to scale its plant-based Morro materials, aiming to replace over 10 billion single-use plastic items within five years.

By Catherine Knowles • 4 min read • Fri, 5th Sep 2025
ANZ businesses urged to prioritise AI readiness & strategy
Edge Computing

ANZ businesses urged to prioritise AI readiness & strategy

ANZ business leaders urge prioritising AI readiness and strategy to harness its transformative potential and address key data and infrastructure challenges.

By Shannon Williams • 3 min read • Wed, 9th Jul 2025
Lineaje launches AI-powered self-healing for software security
Application Security

Lineaje launches AI-powered self-healing for software security

Lineaje unveils AI-driven tools to enhance software supply chain security, offering self-healing open-source packages and comprehensive risk analysis.

By Catherine Knowles • 4 min read • Wed, 23rd Apr 2025

Stories from Other Regions

Food Delivery stories

UK restaurants back tech, prioritising online ordering
Robotics

UK restaurants back tech, prioritising online ordering

UK restaurants plan fresh tech investment for 2026, betting most heavily on online ordering and delivery ahead of AI and smart kitchens.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Feb 2026
Building intentionality into D2C perishable fulfillment, from cart to doorstep
Customer Experience

Building intentionality into D2C perishable fulfillment, from cart to doorstep

Success in perishable direct-to-consumer fulfilment hinges on intentional planning from cart to doorstep, balancing cost, speed, and customer satisfaction.

By Guy Ironi • 5 min read • Sat, 22nd Nov 2025
Nüu Catering launches platform to streamline office meal orders
Food technology

Nüu Catering launches platform to streamline office meal orders

Toronto startup Nüu Catering launches a platform allowing office employees to order individual meals, easing group orders and boosting local restaurants.

By Sean Mitchell • 3 min read • Fri, 10th Oct 2025
Lunchonline delivers 3.3 million school lunches in 15 years
Payment Technologies

Lunchonline delivers 3.3 million school lunches in 15 years

Lunchonline, based in Napier, has delivered over 3.3 million school lunches across New Zealand in 15 years, easing parents' routines and supporting local food providers.

By Kaleah Salmon • 4 min read • Wed, 20th Aug 2025
UK online sales & cross-border gifting surge as travel booms
Gaming

UK online sales & cross-border gifting surge as travel booms

UK summer travel surges as online sales rise 7% and cross-border gifting jumps 138%, driven by growing mobile shopping and digital engagement.

By Kaleah Salmon • 5 min read • Tue, 29th Jul 2025