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Cainiao opens US-Mexico lane, boosts Japan & Korea tech
Supply Chain

Cainiao opens US-Mexico lane, boosts Japan & Korea tech

Cainiao opens a low-cost US-Mexico logistics lane and ramps up tech investment in Japan and South Korea to fuel its global expansion.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 9th Jan 2026
FedEx expands International Connect Plus service to new regions
Shipping

FedEx expands International Connect Plus service to new regions

FedEx expands its FedEx International Connect Plus service to new U.S. and European destinations, enhancing cross-border eCommerce solutions for Asia-Pacific e-tailers.

By Kaleah Salmon • 3 min read • Thu, 1st Aug 2024
Revolutionary smart labels set to transform global parcel tracking
Supply Chain

Revolutionary smart labels set to transform global parcel tracking

Printed Energy, backed by StBEIF and eSAT Global's game-changing smart label technology, promises satellite-tracked logistics utilising environment-friendly batteries, set to revolutionise the industry by 2025.

By Kaleah Salmon • 3 min read • Thu, 1st Feb 2024
Exclusive: Pitney Bowes helps businesses achieve DX success
Digital Transformation

Exclusive: Pitney Bowes helps businesses achieve DX success

Pitney Bowes demonstrates success in the digital transformation space, providing innovative digital visitor management solutions.

By Mitchell Hageman • 4 min read • Tue, 22nd Nov 2022
FedEx to launch Picture Proof of Delivery in APAC
eCommerce

FedEx to launch Picture Proof of Delivery in APAC

FedEx launches Picture Proof of Delivery service in Asia Pacific, starting in New Zealand, providing customers with delivery location photos.

By Mitchell Hageman • 3 min read • Thu, 10th Nov 2022
Business to business: Top tips for becoming a trusted eCommerce supplier in 2022
Unified Communications

Business to business: Top tips for becoming a trusted eCommerce supplier in 2022

Clocking up fewer sales calls and booking more business via your company website these days? You and just about every other B2B business owner in Australia.

By Marcus McNamara • 4 min read • Tue, 8th Feb 2022

Stories from Other Regions

Parcel tracking stories

Parcelhero adds AI support chat for round-the-clock help
Unified Communications

Parcelhero adds AI support chat for round-the-clock help

Customers can now get round-the-clock parcel help as the courier comparison site blends an AI chatbot with live agents and unified case tracking.

By Sofiah Nichole Salivio • 4 min read • Last month
Parcelhero adds Royal Mail services to booking platform
Digital Transformation

Parcelhero adds Royal Mail services to booking platform

Customers can now compare tracked UK and overseas postage options more easily, after Parcelhero added Royal Mail services to its platform.

By Mark Tarre • 3 min read • Wed, 1st Apr 2026
Parcelhero launches live tracking & faster booking
Digital Transformation

Parcelhero launches live tracking & faster booking

Parcelhero unveils AI-powered live parcel tracking and a faster booking interface in the first phase of its major platform overhaul.

By Sofiah Nichole Salivio • 4 min read • Tue, 24th Mar 2026
Ellis Brigham boosts delivery with Ingrid platform rollout
Digital Transformation

Ellis Brigham boosts delivery with Ingrid platform rollout

Ellis Brigham deploys Ingrid across stores and online to speed fulfilment, broaden delivery choices and sharpen post-purchase tracking.

By Kaleah Salmon • 4 min read • Wed, 18th Mar 2026
Asendia launches SendNow for Australian SME exporters
Marketing Technologies

Asendia launches SendNow for Australian SME exporters

Asendia launches SendNow in Australia, giving SME online sellers self-service access to global shipping with no minimum parcel volumes.

By Catherine Knowles • 3 min read • Thu, 12th Feb 2026
Asendia launches SendNow for Australian SME exporters
Marketing Technologies

Asendia launches SendNow for Australian SME exporters

Asendia unveils SendNow, a plug-in shipping platform to help Australian SME online sellers export up to 500 parcels a month worldwide.

By Catherine Knowles • 3 min read • Thu, 12th Feb 2026
UK shoppers prize accurate updates over rapid delivery
Customer Experience

UK shoppers prize accurate updates over rapid delivery

UK shoppers value accurate parcel tracking and honest delivery updates far more than rapid shipping promises, a new Locus survey suggests.

By Mark Tarre • 4 min read • Fri, 6th Feb 2026
CitySprint extends same-day delivery deal with Wickes
Customer Experience

CitySprint extends same-day delivery deal with Wickes

CitySprint extends its same-day delivery partnership with Wickes to 2027, adding tighter time slots and new safe-place options for drop-offs.

By Sean Mitchell • 4 min read • Wed, 7th Jan 2026
Australia Post & Shopify boost delivery for AUD $19.2bn market
Customer Experience

Australia Post & Shopify boost delivery for AUD $19.2bn market

Australia Post and Shopify have teamed up to simplify shipping, benefiting thousands of businesses amid Australia's booming AUD $19.2bn online market.

By Melania Watson • 3 min read • Thu, 4th Sep 2025
Parcel Pending teams with Chelmsford Star Co-op for parcel lockers
Customer Experience

Parcel Pending teams with Chelmsford Star Co-op for parcel lockers

Parcel Pending by Quadient teams with Chelmsford Star Co-op to install multicarrier lockers, starting at Bridge Street, Writtle, enhancing local parcel services.

By Catherine Knowles • 3 min read • Wed, 21st Aug 2024
Sendle launches Print In-Store to aid small businesses
eCommerce

Sendle launches Print In-Store to aid small businesses

Sendle launches Print In-Store, making shipping easier for small businesses and personal shippers with label printing at nearly 100 locations across Australia.

By Kaleah Salmon • 3 min read • Wed, 14th Aug 2024
Scam Alert: Flubot malware hits New Zealand
Malware

Scam Alert: Flubot malware hits New Zealand

New Zealand telecoms sector warns customers of a scam text message asking them to click on a link or download an app for delivery information.

By Shannon Williams • 6 min read • Thu, 30th Sep 2021