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Twilio stories - Page 2

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Twilio appoints Reeny Sondhi & Amy Holcroft as chief digital officer & chief privacy officer
Fri, 6th May 2022
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big data
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cx
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bi
Twilio hires chief digital officer and chief privacy officer to protect customers' digital rights and privacy in an increasingly digitized world.
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Twilio appoints Reeny Sondhi as Chief digital officer
Fri, 6th May 2022
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big data
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cx
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bi
Twilio has hired Reeny Sondhi as Chief Digital Officer and Amy Holcroft as Chief Privacy Officer to focus on customer engagement and privacy.
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ServiceNow and Twilio introduce new messaging service
Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .
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Video: 10 Minute IT Jams - A breakdown of Twilio Flex
Thu, 16th Sep 2021
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crm
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contact centre
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martech
In this interview, we speak to Twilio Flex director of product marketing Tim Richter, who will discuss one of the company's critical APIs, Twilio Flex.
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Twilio Segment adds developer toolkit to customer data platform
Tue, 24th Aug 2021
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bi
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big data
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crm
Twilio Segment launches developer toolkit to help users customize their customer data stacks and create unique customer experiences.
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Video: 10 Minute IT Jams - An interactive demo of Twilio's Messaging API
Fri, 20th Aug 2021
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twilio
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cloud communications
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api
Twilio developer evangelist Phil Nash showcases an interactive demo on the solution, and discusses customer success stories with this and other Twilio APIs.
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Video: 10 Minute IT Jams - Who is Twilio?
Wed, 11th Aug 2021
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twilio
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cloud communications
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api management
In today's interview we have Twilio vice president for APJ Lee Hawksley, who discusses the company's products and solutions.
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Code outside the box: Why customisable solutions are better
Fri, 6th Aug 2021
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contact centre
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communications services provider
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business communications
Twilio allows for innovators, both big and small, from across every industry to reinvent how companies engage with their customers.
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Twilio Segment launches customer journey builder for digital era
Mon, 14th Jun 2021
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big data
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data analytics
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bi
Twilio Segment has launched a customer journey builder for the digital era, aiming to provide personalised and omnichannel experiences.
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Customer data generation spikes during 2020 - Twilio report
Mon, 15th Feb 2021
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bi
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big data
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crm
In December 2019, Twilio Segment processed close to 500 billion API calls per month. In December 2020, that number reached more than one trillion.
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Twilio finalises US$3.2 billion acquisition of Segment
Tue, 3rd Nov 2020
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bi
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big data
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crm
Segment will become a division of Twilio and will continue to be led by Segment CEO and co-founder Peter Reinhardt, reporting to Lawson.
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COVID-19: the greatest digital accelerator of the decade, Twilio finds
Wed, 22nd Jul 2020
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digital transformation
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open source
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accelerator
COVID-19 and related nationwide lockdowns have resulted in businesses accelerating their digital transformation strategy and efforts by at least six years.
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TwilioQuest! Defeat Legacy Systems and… plant a tree?
Mon, 9th Mar 2020
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it training
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web development
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twilio
Twilio is sponsoring the planting of trees to reforest Australia for each person who completes certain challenges in its JavaScript training game.
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Twilio solution aims to make unknown numbers thing of the past
Tue, 13th Aug 2019
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smartphones
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technology gifts
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mobile apps
Verified By Twilio positions apps to provide consumers with verified information about who is contacting them and why.
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Twilio adds email to platform with acquisition
Mon, 4th Feb 2019
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cloud services
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open source
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twilio
By adding the email API platform SendGrid into its fold, Twilio now includes email as a channel of communication for its customers.
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Twilio acquires contact centre software company Ytica to push workforce optimisation
Wed, 12th Sep 2018
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contact centre
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daas
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crm
Cloud communication platform Twilio now has another notch under its belt, after the successful acquisition of contact centre software company Ytica.
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Twilio launches new developer API for WhatsApp platform
Thu, 2nd Aug 2018
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crm
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cx
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martech
Twilio releases API for WhatsApp, allowing businesses to communicate with customers on the platform. WhatsApp has 1.5 billion users in 100 countries.
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Twilio launches new partner program in a bid to accelerate company growth
Thu, 28th Jun 2018
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it training
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contact centre
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partner programmes
Twilio launches Build program, promising a revolution in cloud communication partnerships and market growth.
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Is the internet getting safer?
Fri, 18th May 2018
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microsoft
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google
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facebook
Connecting our human selves to our digital identities is hard. How does your bank know it’s really you behind the browser opening a new account?.
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Twilio boosts local presence with first Aussie office
Tue, 10th Apr 2018
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uc
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twilio
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cloud communications
Twilio is ready to boost their local presence, opening a new office and appointing its first Australia country manager.
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Hybrid intelligence: How to scale customer communications with bots
Wed, 22nd Nov 2017
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martech
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contact centre
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iot
By 2020, 85% of customer interactions with businesses will be managed through automated intelligence, according to Gartner.
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3 tips for building APIs so developers actually use them
Mon, 9th Oct 2017
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developers
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software
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stack overflow
Crucial API design tips revealed to secure developer adoption and drive software innovation.