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Unified commerce stories

Retailers brace for AI search and complex deal discovery
Digital Transformation

Retailers brace for AI search and complex deal discovery

As shoppers turn to AI search and influencers to hunt deals, retailers race to unify promotions or risk confusion, margin hits and lost loyalty.

By Dan Surtees • 4 min read • Wed, 4th Mar 2026
Adyen & Raptor embed payments for Asia Pacific SMBs
Software-as-a-Service

Adyen & Raptor embed payments for Asia Pacific SMBs

Adyen partners with Raptor to embed payments into POS tools, promising smoother reconciliation and cross-channel reporting for APAC SMBs.

By Mark Tarre • 4 min read • Tue, 27th Jan 2026
Sitoo gets Gartner recognition in Unified Commerce Platforms
Data Protection

Sitoo gets Gartner recognition in Unified Commerce Platforms

Sitoo has been named a Representative Vendor in Gartner's 2025 guide on AI-enabled unified commerce platforms for Tier 2 retailers.

By Sofiah Nichole Salivio • 4 min read • Mon, 12th Jan 2026
Google launches Gemini CX AI to unite retail journeys
Unified Communications

Google launches Gemini CX AI to unite retail journeys

Google Cloud unveils Gemini CX AI platform to link retail and restaurant shopping, service and ordering into one joined-up experience.

By Mark Tarre • 5 min read • Mon, 12th Jan 2026
PMC opens major India centre to boost global retail innovation
Data Analytics

PMC opens major India centre to boost global retail innovation

PMC has launched a 35,000 sq ft Innovation & Delivery Centre in Vadodara, India, doubling its workforce to boost global retail digital transformation projects.

By Kaleah Salmon • 3 min read • Fri, 28th Nov 2025
Pacsun transforms stores with unified point of sale technology
Customer Experience

Pacsun transforms stores with unified point of sale technology

Pacsun has launched a unified point of sale system in 300+ stores, boosting order fulfilment by 40% and cutting logistics costs by 25%.

By Sean Mitchell • 3 min read • Thu, 20th Nov 2025
Puma & Adyen unify payments to enhance Asia Pacific retail
Fintech

Puma & Adyen unify payments to enhance Asia Pacific retail

Puma has partnered with Adyen to unify payment systems across Asia Pacific stores and events, boosting efficiency and delivering a seamless customer experience.

By Sean Mitchell • 4 min read • Wed, 18th Jun 2025

Stories from Other Regions

Unified commerce stories

EILEEN FISHER adopts Aptos tech to unify store sales
Customer Relationship Management

EILEEN FISHER adopts Aptos tech to unify store sales

EILEEN FISHER will roll out Aptos ONE POS across 50+ North American stores to unify sales, inventory visibility and omnichannel service.

By Catherine Knowles • 4 min read • Fri, 13th Feb 2026
E-commerce growth redistributes across Europe in 2026
Customer Experience

E-commerce growth redistributes across Europe in 2026

E-commerce growth is shifting across Europe, with Central and Eastern Europe and the Nordics surging as returns and AI reshape online retail.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026
Blink unveils Card Present API for real-time ISV pay
Fintech

Blink unveils Card Present API for real-time ISV pay

Blink launches Card Present API to let ISVs add in-person card payments with real-time reporting and managed terminal support.

By Karen Joy Bacudo • 3 min read • Wed, 14th Jan 2026
UK Black Friday spending soars in pet sector as big baskets lead
Customer Experience

UK Black Friday spending soars in pet sector as big baskets lead

UK Black Friday pet sector spending surged with average orders up 56%, as shoppers focused on essentials and bigger baskets to maximise savings.

By Sean Mitchell • 3 min read • Sat, 6th Dec 2025
Ghost stock phenomenon hits UK retailers' profits & efficiency
Customer Experience

Ghost stock phenomenon hits UK retailers' profits & efficiency

Ghost stock is costing UK retailers profits and efficiency, with rising returns and inventory errors impacting operations and customer loyalty, says Manhattan Associates.

By Jed Nykolle Harme • 4 min read • Wed, 29th Oct 2025
Glik's deploys Aptos tech to transform stores & unify commerce
Customer Relationship Management

Glik's deploys Aptos tech to transform stores & unify commerce

Glik's is set to transform its 70+ US stores and online channels by adopting Aptos' unified commerce tech for a seamless shopping experience.

By Catherine Knowles • 4 min read • Wed, 8th Oct 2025
Australians poised to spend as rates fall but want better deals
Customer Experience

Australians poised to spend as rates fall but want better deals

A survey shows 70% of Australians plan to boost spending as interest rates fall, but demand better deals and stable prices before making big purchases.

By Melvin Hipolito • 3 min read • Wed, 17th Sep 2025
Cegid named leader in 2025 IDC report for fashion retail mPOS
Digital Transformation

Cegid named leader in 2025 IDC report for fashion retail mPOS

Cegid has been named a leader in the 2025 IDC MarketScape for fashion retail mPOS, praised for its AI-driven, omni-channel mobile point-of-sale solutions.

By Kaleah Salmon • 3 min read • Mon, 8th Sep 2025
Tradebyte & Shopify launch app to unify brand eCommerce growth
Marketing Technologies

Tradebyte & Shopify launch app to unify brand eCommerce growth

Tradebyte and Shopify launch an app to streamline multichannel eCommerce for fashion brands, centralising control over stores and 90+ marketplaces in Europe.

By Jed Nykolle Harme • 3 min read • Tue, 2nd Sep 2025
Home Société Group unifies brands with new multi-banner site launch
Digital Transformation

Home Société Group unifies brands with new multi-banner site launch

Home Société Group launches mustsociete.com, uniting five premium home brands on one Shopify platform for a seamless customer experience.

By Kaleah Salmon • 3 min read • Thu, 14th Aug 2025
AI set to drive USD $1.6T in retail sales this holiday
Customer Experience

AI set to drive USD $1.6T in retail sales this holiday

AI-driven tools are forecast to boost holiday retail sales to USD $1.6 trillion, reshaping shopping with personalised recommendations and blended online-in-store experiences.

By Jed Nykolle Harme • 4 min read • Fri, 11th Jul 2025