Voice AI stories
A new Zendesk report reveals that companies adopting AI are crucial for enhancing customer experience, with APAC seeing up to 63% rise in cross-selling revenue.
FullyRamped has raised USD $2.3 million to enhance its AI role-play technology for sales reps, aiming to transform the training process.
Australian businesses employ AI voice technology to surpass customer expectations, transforming calls into actionable insights and personalising services.
Dubber Corporation has been awarded 'Best AI Product in Telecom' for Dubber Moments, its revolutionary voice AI solution, at the CogX Awards.
A new Zendesk report highlights the crucial role of personalised AI in enhancing customer loyalty for UK firms amid evolving consumer expectations.
Northern Data Group has selected five startups for its first AI Accelerator, providing access to advanced GPU technology and industry mentorship.
Business Systems has teamed up with Teneo.ai to revolutionise the contact centre landscape with an AI-driven voice automation solution boasting over 95% accuracy.
