Voice of Customer stories
Frost & Sullivan ranks NICE highly on 2022 VoC report
Last month
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cx
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innovation
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frost & sullivan
Frost & Sullivan has given NICE top placement in its Frost Radar Voice of Customer report for 2022 for its growth and innovation.
NICE named Technology Leader in 2022 SPARK Matrix for VoC
Thu, 10th Nov 2022
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nice
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voice of customer
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feedback
NICE has been named a Technology Leader in the 2022 SPARK Matrix for Voice of the Customer (VoC) Platform report, positioned furthest to the right for technology excellence.
Gartner highlights six ways to improve customer experience with VoC solutions
Mon, 28th Dec 2020
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crm
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cx
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martech
Using a VoC strategy focused on CX will enable service organisations to gain insights into customer motivations, impressions and experiences, leading to an improved bottom line, Gartner states.
INSIGHTS: Tips for transforming your customer experience
Mon, 13th Feb 2017
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crm
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cx
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martech
“Revolve your world around the customer and more customers will revolve around you” - here is a report that details how you can do just that.