Voice over Internet Protocol (VoIP) stories - Page 8
In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol
was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced
technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on
the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a
random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video
packets must arrive contiguously or they are garbled. This problem was overcome by various techniques
including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a
call over the internet.
8x8 rolls out enhancements to XCaaS offering
Thu, 29th Jul 2021
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uc
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hybrid & remote work
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voip
8x8 launches enhancements to its XCaaS platform to support hybrid workforces, including better video meetings and expanded compatibility with Microsoft Teams.
Massey University's School of Aviation 'takes off' with Microsoft technology
Tue, 20th Jul 2021
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uc
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digital transformation
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martech
Learning to fly is an exhilarating experience. At Massey University's School of Aviation, It's about as hands-on as you can get.
COVID-19 drives new updates to InterSystems health platform
Mon, 5th Jul 2021
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uc
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healthtech
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voip
InterSystems announces a range of new features to its TrakCare healthcare system, inspired by COVID-19 challenges.
Hybrid meetings the way forward with new portfolio in market
Mon, 5th Jul 2021
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uc
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hybrid & remote work
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video conferencing
Barco has expanded its hybrid meetings portfolio with the new ClickShare Present range, catering to the demands of the hybrid workplace.
Vodafone offers Ambit's chatbot tech to contact centre customers
Thu, 1st Jul 2021
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crm
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uc
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martech
A new partnership between Vodafone New Zealand and Ambit is bringing AI-based chatbots to Vodafone's contact centre customers.
Opsera releases native CI/CD automation for Salesforce
Tue, 29th Jun 2021
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uc
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devops
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data analytics
Opsera has launched native CI/CD release automation for Salesforce, addressing the lack of DevOps capabilities in the platform.
Five must-haves for unified communications to bridge the gaps in a hybrid workplace
Mon, 28th Jun 2021
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uc
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hybrid & remote work
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voip
Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.
Microsoft showcases what's new in Windows 11
Fri, 25th Jun 2021
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uc
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microsoft
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windows
Microsoft officially announces details of the upcoming Windows 11 operating system, and yes, it's a free upgrade for eligible Windows 10 PCs.
Microsoft unveils new innovations in Teams designed to empower hybrid work
Tue, 22nd Jun 2021
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uc
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hybrid & remote work
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microsoft
Microsoft introduces new innovations in Teams and Viva to enhance hybrid work, including improved meeting experiences and new video layouts.
Poly ANZ explores hybrid working and how to provide equality of experience
Tue, 22nd Jun 2021
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uc
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hybrid & remote work
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voip
Many businesses are on a journey to understanding how they can best provide and manage a hybrid workplace for their employees.
Proofpoint delivers advanced data loss prevention for Microsoft Teams
Mon, 7th Jun 2021
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uc
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partner programmes
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casb
Proofpoint has become a certified data loss prevention partner for Microsoft Teams, allowing for real-time data security and compliance.
8x8 unveils Experience Communications as a Service to help organisations meet new work requirements
Fri, 28th May 2021
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uc
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cx
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martech
8x8 introduces Experience Communications as a Service (XCaaS; merging UCaaS and CCaaS to enhance employee and customer experiences.
Microsoft NZ launches new Teams features
Fri, 21st May 2021
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uc
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microsoft
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voip
Microsoft personal features on Teams are now available in New Zealand, allowing users to connect, plan, and organise things in one place.
AVer launches new video conferencing camera & accessory range
Thu, 20th May 2021
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uc
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e-learning
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hybrid & remote work
The range includes a camera designed especially for distance learning, as well as four USB plug-and-play cameras, and a collaboration controller panel.
Dicker Data secures distribution rights for Zoom across ANZ
Wed, 12th May 2021
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uc
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dicker data
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voip
The partnership extends the Zoom product range to all IT resellers, and also expands Dicker Data's professional AV portfolio.
8x8 announces updates to its cloud communications platform
Fri, 7th May 2021
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uc
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data analytics
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public cloud
Cloud communications platform provider 8x8 has announced upgrades to its contact centre, voice communications, chat and meetings.
Voyager launches customer experience squad for flagship VoIP solution
Thu, 29th Apr 2021
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uc
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cx
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martech
The updated solution will focus on improving customer interactions, behind the scenes operations, and system improvements.
Jabra announces two new additions to PanaCast camera range
Thu, 29th Apr 2021
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uc
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hybrid & remote work
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edge ai
The new lineup includes the PanaCast 50 intelligent video bar and the PanaCast 20 intelligent personal camera.
Why the rise of containers has created a vulnerability crisis
Tue, 27th Apr 2021
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uc
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firewalls
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network infrastructure
The rapid adoption of cloud services has brought new cyber threats. Read how Sophos' Cloud Optix tackles container vulnerabilities.
VIQ Solutions resolves COVID-19 meeting transcription issues for accounting body
Tue, 27th Apr 2021
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uc
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fintech
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financial systems
VIQ Solutions enhances timeliness and accuracy for one of the world's largest accounting bodies with high-tech recording and transcription services.