Latest news - Page 139
A new way to test user experiences in Facebook, Metaverse, and VR
Fri, 21st Jan 2022
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crm
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cx
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martech
UserTesting has released new templates for its Human Insight Platform, allowing fast feedback from users in the metaverse.
Surfshark adds a website safety warning feature to its browser extension
Thu, 20th Jan 2022
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vpns
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online safety
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browsers
Surfshark created website safety warning feature that encourages people to be more mindful about the data they are giving to websites and digital platforms.
Major cryptocurrency losses for SMBs from BlueNoroff threat actor
Thu, 20th Jan 2022
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cryptocurrency
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blockchain
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advanced persistent threat protection
Kaspersky experts uncover APT attacks by BlueNoroff, resulting in major cryptocurrency losses for small and medium-sized companies worldwide.
Workday helping retail brands drive transformation
Thu, 20th Jan 2022
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digital transformation
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hcm
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payroll systems
Workday has seen 50% of the top 100 US retailers select its solutions, driving its financial revenue up 20% to $1.33bn.
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Adobe announces new suite of tools for retailers with in-store and online capabilities
Thu, 20th Jan 2022
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data analytics
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martech
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planning
Adobe has announced new tools for retailers created to help further deliver personalised shopping experiences for businesses in-store and online.
Research finds more than half of APAC consumers think customer service is an afterthought
Thu, 20th Jan 2022
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crm
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cx
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martech
Zendesk's annual research has uncovered a gap between consumer expectations and company actions regarding customer service.
Shopify Plus partners with aCommerce in a first for Southeast Asia
Wed, 19th Jan 2022
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martech
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commerce systems
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partner programmes
End-to-end eCommerce platform provider aCommerce has become the first Shopify Plus partner in Indonesia, Thailand and the Philippines.
Verloop.io and Vonage partner to deliver conversational AI
Wed, 19th Jan 2022
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crm
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uc
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martech
Verloop.io partners with Vonage to expand conversational AI applications across multiple channels, including WhatsApp and Facebook Messenger.
OSF Digital snaps up Sydney-based Salesforce partner Datarati
Wed, 19th Jan 2022
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data analytics
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martech
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multi-cloud
Salesforce partner Datarati has been acquired by digital transformation firm OSF Digital in its sixth acquisition in nine months.
Retailers must step up omnichannel customer experience - Forrester report
Wed, 19th Jan 2022
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crm
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cx
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martech
Customers seek to engage with a unified brand or organisation across all touchpoints, regardless of whether they are offline or online.
DHL tops list of companies most impersonated by criminals
Wed, 19th Jan 2022
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phishing
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email security
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cybersecurity
DHL is the most imitated brand by cybercriminals, according to Check Point Software's 2021 Q4 Brand Phishing Report.
Supply chain woes set to continue in 2022 - Shopify
Tue, 18th Jan 2022
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martech
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commerce systems
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supply chain & logistics
Shopify predicts that supply chain woes will continue in 2022, with shipping delays, costs, and manufacturing delays among the top concerns for businesses.
New programme launches to help start-ups reap full rewards of cloud
Tue, 18th Jan 2022
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digital transformation
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cloud services
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civo
Pure-play cloud-native service provider Civo has launched a new Startup programme to help emerging businesses on their technology journey.
Analysis: AI the way of the future for modern contact centres
Tue, 18th Jan 2022
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crm
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uc
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it training
AI technology is set to revolutionize contact centres, says NICE. Companies that don't embrace it risk falling behind.
Philippines neobank Tonik steps up banking game with Google Cloud
Tue, 18th Jan 2022
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hyperscale
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public cloud
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fintech
According to Tonik founder and CEO Greg Krasnov, the company needed to drive its value proposition not just through cost, but also consumer trust.
New roundtable series by The Malaysia Global Business Forum to discuss threat matrix in digital economy
Tue, 18th Jan 2022
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data analytics
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fintech
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martech
The Malaysia Global Business Forum (MGBF) is launching a new roundtable series addressing the evolving threat matrix of the digital economy.
WorldRemit MD reveals top digital money transfer trends for 2022
Tue, 18th Jan 2022
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cryptocurrency
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blockchain
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mobile wallet
Digital money transfer numbers are expected to grow in Australia and worldwide, according to WorldRemit's APAC managing director.
Salesforce announces new innovations across the APAC market
Mon, 17th Jan 2022
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data analytics
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cryptocurrency
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blockchain
Salesforce has announced a string of new innovations and partnerships to help expand its reach across the APAC market.
The rise of the CRO - an evolutionary step in business
Mon, 17th Jan 2022
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fintech
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digital marketing
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sales
As the business landscape fluctuates and COVID-19 continues to overturn usual routines, companies have had to readjust their focuses.
Netcetera partners with EML Payments Ltd. to enhance secure payment solutions
Fri, 14th Jan 2022
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firewalls
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network security
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martech
EML Payments partners with Netcetera to implement a state-of-the-art payment solution, adding to their portfolio of technology for safer transactions.