eCommerceNews Asia - Technology news for digital commerce decision-makers

Chatbots stories - Page 11

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AI-powered chatbot TigerGPT launches in New Zealand
Mon, 9th Oct 2023
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uc
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ai
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ai agents
Tiger Brokers has launched its AI-powered chatbot TigerGPT for the New Zealand market, also available to users in Australia and Singapore.
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Chatbots lower the barrier for entry into cybercrime
Thu, 5th Oct 2023
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phishing
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email security
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llms
Within seconds a chatbot can scrape the internet for open-source information that can be leveraged as a pretext for social engineering campaigns.
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Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
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Connectivity edge makes Singapore ideal for establishing a regional IT hub
Tue, 26th Sep 2023
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smart cities
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digital transformation
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cybersecurity
Singapore has emerged as a leading regional IT hub, attracting multinational corporations and driving technological innovation.
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Oracle boosts AI capabilities with NVIDIA integration in cloud marketplace
Thu, 21st Sep 2023
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uc
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digital twins
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Oracle and NVIDIA are making the AI Enterprise and DGX Cloud platforms available through the Oracle Cloud Marketplace.
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Oracle boosts customer experience with generative AI in Cloud CX platform
Wed, 20th Sep 2023
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cx
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martech
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
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Building an economy of the future with radical digital transformation
Mon, 18th Sep 2023
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network infrastructure
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digital transformation
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ai
The rise of generative AI is having a profound impact on business and society, leaving governments scrambling to catch up.
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Generative AI users have data privacy and bias concerns: Applause
Fri, 15th Sep 2023
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breach prevention
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genai
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ai
Despite concerns Applause global survey reveals that 79% of respondents actively use generative AI services, with ChatGPT being the most popular.
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Hospitality sector facing distinct security challenges
Mon, 11th Sep 2023
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advanced persistent threat protection
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cybersecurity
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ai agents
Trustwave releases research on cybersecurity risks faced by the hospitality sector, including specific threats and mitigation strategies.
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Silico redefines process simulation with latest launch
Thu, 7th Sep 2023
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uc
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digital twins
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ai agents
Silico 2.0 represents a step forward by focusing on a faster time to insight, scalability, and seamless integration of processes, the company states.
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Zoom launches generative AI assistant Zoom AI Companion
Thu, 7th Sep 2023
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uc
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genai
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llms
The new generative AI-powered assistant helps improve collaboration and productivity and is included at no extra cost for paid customers.
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UK businesses warned about integration of AI chatbots
Fri, 1st Sep 2023
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uc
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data privacy
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llms
British officials are warning organisations about integrating artificial intelligence-driven chatbots into their businesses.
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Just 6% of Australian tech budgets spent on innovation
Fri, 1st Sep 2023
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ai agents
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productivity
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it spending
Just six per cent of new funding to be spent on innovation, hindering Australia's ability to make productivity gains.
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BotPenguin unveils advanced AI chatbots for better experience
Thu, 31st Aug 2023
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uc
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data analytics
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cx
BotPenguin's AI Chatbots offer personalized communication and integrations to enhance customer engagement and business operations.
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Channel selection: Essential for a successful customer experience strategy
Tue, 29th Aug 2023
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uc
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cx
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martech
Today's contact centres are evolving rapidly to meet customer demand for diverse, seamless engagement channels. Here's how.
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Mandiant reveals how threat actors perceive generative AI
Tue, 29th Aug 2023
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advanced persistent threat protection
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genai
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llms
The latest research from Mandiant on generative AI reveals threat actors are interested in generative AI, but usage remains limited.
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AI causes worry for parents, 51% stop use of ChatGPT for homework
Thu, 24th Aug 2023
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llms
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ai agents
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norton
A new survey from Norton, a Cyber Safety brand of Gen, has found that Kiwi parents now face a new challenge from AI chatbots.
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Travel Counsellors introduces Freshworks AI-powered chatbots
Thu, 24th Aug 2023
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uc
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cx
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martech
The tour operator can now automatically resolve simple queries through bots while prioritising more challenging queries.
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Lenovo and VMware reveal first solutions from joint innovations
Wed, 23rd Aug 2023
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it automation
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multi-cloud
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partner programmes
Lenovo and VMware have announced the first turnkey solutions from their joint Edge and Cloud Innovation Labs at VMware Explore 2023.</p>.
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VMware and NVIDIA build on existing partnership in the name of AI
Wed, 23rd Aug 2023
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datacentre infrastructure
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it automation
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partner programmes
VMware and NVIDIA are focused on readying the thousands of enterprises that run on VMware's cloud infrastructure for the era of generative AI.