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Customer data Stories - Page 11

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Customer data stories

Nike probes suspected cyber attack after data leak claim
Data Protection

Nike probes suspected cyber attack after data leak claim

Nike is investigating a suspected cyber attack after hackers claimed access to terabytes of internal data, raising global security concerns.

By Shannon Williams • 5 min read • Thu, 29th Jan 2026
AI reshapes data privacy as firms shift to real-time defence
Software-as-a-Service

AI reshapes data privacy as firms shift to real-time defence

AI-driven cloud adoption is forcing firms to swap static privacy checklists for continuous, real-time defence of sensitive data flows.

By Shannon Williams • 6 min read • Thu, 29th Jan 2026
Metro Singapore partners Eagle Eye on loyalty revamp
Digital Transformation

Metro Singapore partners Eagle Eye on loyalty revamp

Metro Singapore taps Eagle Eye to power its Treasured by Metro loyalty revamp, adding personalised, omnichannel rewards and promotions.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 28th Jan 2026
Snowflake unveils AI Data Cloud 'Energy Solutions'
Data Analytics

Snowflake unveils AI Data Cloud 'Energy Solutions'

Snowflake launches Energy Solutions for its AI Data Cloud, unifying energy sector data to modernise grid planning and asset management.

By Sofiah Nichole Salivio • 6 min read • Wed, 28th Jan 2026
AI data matching: boosting accuracy & cutting costs
Data Analytics

AI data matching: boosting accuracy & cutting costs

As data grows messy and massive, AI-powered matching promises sharper insight, lower long-run costs and an edge over rigid rule-based tools.

By Edmund Ng • 9 min read • Sat, 24th Jan 2026
Syrenis launches US hub to tap privacy tech demand
Data Protection

Syrenis launches US hub to tap privacy tech demand

Syrenis opens an Atlanta hub to drive North American growth as state privacy laws fuel demand for consent and preference tech.

By Shannon Williams • 3 min read • Fri, 23rd Jan 2026
Twilio, AEG sign fan engagement & data partnership
Software-as-a-Service

Twilio, AEG sign fan engagement & data partnership

Twilio signs multi-year deal with AEG to power data-led fan engagement across AXS, Crypto.com Arena and the LA Kings from 2025-26.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 23rd Jan 2026
Amperity unveils tool to monetise first-party data
Data Protection

Amperity unveils tool to monetise first-party data

Amperity launches Audience Monetization, an AI-powered tool to package and sell permissioned first-party audiences to advertisers.

By Mark Tarre • 3 min read • Fri, 23rd Jan 2026
Experts warn AI era demands tougher data protection
Data Protection

Experts warn AI era demands tougher data protection

Experts say AI-driven attacks and rampant data leaks mean organisations must verify outputs, curb collection and harden identity controls.

By Shannon Williams • 8 min read • Fri, 23rd Jan 2026
SALESmanago boosts WhatsApp & AI-led eCommerce tools
Unified Communications

SALESmanago boosts WhatsApp & AI-led eCommerce tools

SALESmanago upgrades its eCommerce platform with richer WhatsApp journeys and AI-led recommendations, targeting smarter real-time engagement.

By Mark Tarre • 3 min read • Wed, 21st Jan 2026
Twilio, AEG partner to enhance live sport & ticketing
Customer Relationship Management

Twilio, AEG partner to enhance live sport & ticketing

Twilio and AEG sign a multi-year deal to power personalised fan engagement across Crypto.com Arena, LA Kings and ticketing platform AXS.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 21st Jan 2026

Stories from Other Regions

Customer data stories

Expert details the data 'gold' fuelling retail media
Data Protection

Expert details the data 'gold' fuelling retail media

Australian retail media booms as brands race to turn fragmented customer data into 'gold' with unified, first-party identity and AI insight.

By Belinda Lloyd • 6 min read • Thu, 29th Jan 2026
AI and data breaches force new approach to privacy
Data Protection

AI and data breaches force new approach to privacy

Rising data breaches and rapid AI adoption are forcing Australian boards to rethink privacy, shifting focus from perimeter security to full data lifecycle.

By Shannon Williams • 6 min read • Wed, 28th Jan 2026
AI forces Australian firms to make privacy a priority
Data Protection

AI forces Australian firms to make privacy a priority

AI's rapid spread is forcing Australian organisations to treat data privacy as a constant priority, reshaping risk, policy and vendor scrutiny.

By Shannon Williams • 5 min read • Wed, 28th Jan 2026
GTM is having its 'more tools fewer results' moment
Digital Transformation

GTM is having its 'more tools fewer results' moment

GTM teams drowning in tools are learning that speed and automation cannot rescue growth without trusted data and solid system foundations.

By Joe Sanchez • 5 min read • Fri, 23rd Jan 2026
Twilio, AEG expand fan tech deal across arena & LA Kings
Data Analytics

Twilio, AEG expand fan tech deal across arena & LA Kings

Twilio and AEG broaden fan-tech tie-up, rolling out data-driven engagement across AXS, Crypto.com Arena and the LA Kings brand.

By Catherine Knowles • 4 min read • Fri, 23rd Jan 2026
UK health & beauty marketers to ramp up AI in 2026
Data Analytics

UK health & beauty marketers to ramp up AI in 2026

UK health and beauty marketers plan to deepen AI use in 2026 while boosting hiring, creative budgets and influencer partnerships.

By Mark Tarre • 4 min read • Thu, 22nd Jan 2026
Walmart shopping to launch directly inside Google Gemini
Digital Transformation

Walmart shopping to launch directly inside Google Gemini

Walmart to embed shopping in Google's Gemini app, letting users browse and buy Walmart and Sam's Club items directly via AI chats.

By Sofiah Nichole Salivio • 4 min read • Wed, 21st Jan 2026