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Customer data Stories - Page 13

Global Stories

Customer data stories

The hidden cost of dirty data in B2B-and how to fix it
Data Protection

The hidden cost of dirty data in B2B-and how to fix it

Dirty B2B data silently drains revenue; smart cleansing, automation and best practice can revive performance and protect your brand.

By Bobby Joseph • 5 min read • Thu, 18th Dec 2025
Amperity unveils AI tools to personalise airline, hotel stays
Digital Transformation

Amperity unveils AI tools to personalise airline, hotel stays

Amperity debuts AI-powered tools for airlines and hotels, promising real-time personalised offers by unifying fragmented traveller data.

By Melania Watson • 4 min read • Thu, 18th Dec 2025
Why address accuracy matters more than ever amid rising tariffs
Customer Experience

Why address accuracy matters more than ever amid rising tariffs

With tariffs climbing and margins squeezed, businesses are turning to precise address data to cut delivery costs and avoid customs delays.

By Edmund Ng • 5 min read • Tue, 16th Dec 2025
Zoom launches AI Companion 3.0 with agentic workflows
Unified Communications

Zoom launches AI Companion 3.0 with agentic workflows

Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.

By Sean Mitchell • 6 min read • Tue, 16th Dec 2025
AI to redefine eCommerce discovery, emotion & subs by 2026
Digital Transformation

AI to redefine eCommerce discovery, emotion & subs by 2026

AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.

By Kaleah Salmon • 5 min read • Fri, 12th Dec 2025
Real people, real numbers: Why phone verification is your new trust filter
Digital Transformation

Real people, real numbers: Why phone verification is your new trust filter

Phone numbers are becoming the new trust filter, helping businesses block fraud, cut wasted messages and secure real, reachable customers.

By Edmund Ng • 4 min read • Wed, 10th Dec 2025
AI agents to transform enterprise, retail & security by 2026
Unified Communications

AI agents to transform enterprise, retail & security by 2026

AI agents are tipped to sweep through enterprises, shops and security by 2026, automating work, reshaping retail and redefining digital trust.

By Kaleah Salmon • 6 min read • Wed, 10th Dec 2025
AI-driven data & supply chain innovation to reshape retail in 2026
DevOps

AI-driven data & supply chain innovation to reshape retail in 2026

AI and predictive analytics are set to transform retail supply chains in 2026, enhancing customer experience and operational efficiency.

By Shannon Williams • 5 min read • Fri, 5th Dec 2025
Brevo raises EUR €500 million to expand AI & US presence
Customer Experience

Brevo raises EUR €500 million to expand AI & US presence

Brevo has raised EUR €500 million, reaching unicorn status to boost AI capabilities and expand its US presence, targeting EUR €1 billion revenue by 2030.

By Sean Mitchell • 4 min read • Fri, 5th Dec 2025

Stories from Other Regions

Customer data stories

2026 tipped as the year UK retail investors dominate
Crypto

2026 tipped as the year UK retail investors dominate

Retail investors are tipped to rule UK wealth and fintech by 2026 as banks and digital challengers race to capture mass-market demand.

By Shannon Williams • 4 min read • Wed, 17th Dec 2025
What holiday trading strength means for modern retail cyber readiness
Data Protection

What holiday trading strength means for modern retail cyber readiness

Cyber Weekend spending of AUD $6.8 billion shows retail's strength, but AI-powered scams mean cyber readiness is now a peak-season necessity.

By Brad Perriott • 4 min read • Mon, 15th Dec 2025
Why CRM accuracy will decide which revenue teams thrive in the AI era
Customer Relationship Management

Why CRM accuracy will decide which revenue teams thrive in the AI era

As AI transforms selling, only revenue teams with clean, constantly verified CRM data will forecast accurately and truly trust automation.

By Yoni Tserruya • 5 min read • Wed, 10th Dec 2025
Stopping the growing threat of synthetic ID fraud
Biometrics

Stopping the growing threat of synthetic ID fraud

AI-fuelled synthetic ID fraud is surging, set to cost firms USD $23 billion by 2025 and USD $58.3 billion by 2030 without stronger checks.

By Barley Laing • 5 min read • Tue, 9th Dec 2025
Exclusive: OutsourcedCISO's CEO warns of cybersecurity leadership gaps
Digital Transformation

Exclusive: OutsourcedCISO's CEO warns of cybersecurity leadership gaps

Australian mid-sized firms warned they face rising cyber risk as a lack of senior security leadership leaves core threats unchecked.

By Melania Watson • 5 min read • Tue, 9th Dec 2025
CommBank launches AI & cyber training to boost small business
Data Protection

CommBank launches AI & cyber training to boost small business

CommBank launches a national programme to boost AI and cybersecurity skills for over one million Australian small businesses, aiming to enhance productivity and resilience.

By Melvin Hipolito • 2 min read • Fri, 5th Dec 2025
Canadian M&A set to surge in 2026 as startups gain at home
Marketing Technologies

Canadian M&A set to surge in 2026 as startups gain at home

Canadian merger and acquisition activity is set to surge in 2026 as domestic startups gain favour, driven by local firms seeking labour-saving tech solutions.

By Jake MacAndrew • 3 min read • Wed, 3rd Dec 2025
Retail media breakthrough in Australia: How Amperity, MixIn and Criteo cracked attribution
Marketing Technologies

Retail media breakthrough in Australia: How Amperity, MixIn and Criteo cracked attribution

MixIn, Amperity and Criteo have launched Australia's first closed-loop retail media attribution, linking in-store sales to digital ads in just five weeks.

By Amperity • 5 min read • Tue, 2nd Dec 2025
Reducing the impact of AI-driven fraud in 2026
Biometrics

Reducing the impact of AI-driven fraud in 2026

AI-driven fraud, including synthetic identities and real-time deepfake attacks, surges in financial services, prompting urgent defence upgrades for 2026.

By Bobby Joseph • 5 min read • Mon, 1st Dec 2025