Customer Feedback stories - Page 4

Optimizely has been named a leader in Forrester's Q4 2024 Wave report for Experience Optimisation Solutions, excelling in Strategy and Current Offering categories.

DeepL has launched its voice translation solution, DeepL Voice, enabling real-time spoken translations for meetings and conversations across multiple languages.

ADT Security is re-entering Australasia's guarding market with Signature Security Group, launching AI-driven video guarding and live response.

Brightcove plans to launch an AI-Text-to-Video pilot in Q1 2025, enhancing content management with new features like automated thumbnail creation.

BlackLine has garnered the 2024 TrustRadius 'Tech Cares' and 'Buyer's Choice' awards, along with G2's Best Accounting & Finance Software title, marking five years of recognition.

Symbio Holdings has launched Scam Shield, an AI system designed to enhance scam detection in voice and messaging services, starting in Australia.

Amplitude's 2024 Next Hottest Products Report reveals five leading products boasting over 200% growth through effective customer engagement strategies.

Pure Storage has been named a Leader in the 2024 Gartner Magic Quadrant for Primary Storage Platforms, achieving this accolade for the eleventh year running.

Microsoft unveils Wave 2 of Microsoft 365 Copilot, featuring Copilot Pages, Python in Excel, and automated agents to boost productivity and collaboration.

Enzoic's updated Active Directory tool bolsters password security and eases IT workloads with continuous monitoring, detailed insights, and enhanced permissions.

Dynatrace has been named a Leader in Gartner's 2024 Magic Quadrant for Observability Platforms, ranking highest for both Vision and Execution among 17 vendors.

CI&T has been lauded in the 2024 Gartner Peer Insights Voice of the Customer for Custom Software Development Services, achieving a 4.8/5 rating and 100% recommendation rate.

A joint report by Survicate and Amplitude shows 65.2% of product professionals using AI in research, despite 39.7% concerned over data quality.

Radware has unveiled EPIC-AI, a pioneering AI-driven security system, enhancing real-time threat detection, mitigation, and automated protection.

InMoment has introduced generative AI to its Conversational Intelligence solution, enabling companies to enhance customer insights and engagement across various feedback channels.

Alchemer has launched Alchemer Pulse, an AI-powered tool for rapid analysis of customer feedback, transforming unstructured data into clear, actionable insights.

Keepit wins its third consecutive Customer Top Rated Award from TrustRadius for excellence in SaaS Backup, Data Loss Prevention, Disaster Recovery, and Enterprise Backup.

Qualtrics unveils AI-empowered tools, set to personalise customer experiences across multiple channels, potentially impacting customers of major firms such as Hilton and Motorola Solutions.

Keeper Security bolsters its cybersecurity platform with enhanced user interface, launches new, user-friendly onboarding experience guided by a Quick Start Checklist.

Zeda.io revolutionises customer insights with the release of their AI-driven Insights 2.0, aimed at transforming product management by harnessing customer feedback for revenue-focused product strategies.