dotdigital stories
Nine marketing automation best practices to implement ahead of 9.9 super shopping day
Wed, 24th Aug 2022
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customers
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shopping
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sales
According to the Euromonitor International report, eCommerce sales in SEA are expected to reach $166 billion by 2026, following a 30% rise in 2021.
Dotdigital report helps companies to better serve customers
Thu, 10th Mar 2022
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crm
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cx
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martech
Dotdigital has released a new report to help companies bridge the gap between what their customers expect of them and what they experience in reality.
Video: 10 Minute IT Jams - Who is dotdigital?
Wed, 6th Oct 2021
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martech
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cdp
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marketing
dotdigital is a marketing technology company, specialising in marketing automation, email and customer engagement services.
Personalised marketing: Shaping the future of the online adult beverage market in 2021 and beyond
Mon, 20th Sep 2021
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martech
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cdp
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marketing
Last year, the pandemic presented the retail industry with unprecedented challenges.
Case study: Malaysian firm TRAPO sharpens eCommerce success with dotdigital
Mon, 20th Sep 2021
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marketing
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dotdigital
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ecommerce
The company needed a platform that was simple, centralised, personalised, and able to be integrated with its other marketing tools.
dotdigital achieves ISO 27701 certification
Tue, 27th Jul 2021
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open source
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privacy
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iso certification
Omnichannel marketing solution provider dotdigital has announced that it has been awarded ISO 27701 certification.
APAC retailers lagging in omnichannel capabilities
Mon, 23rd Nov 2020
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martech
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cx
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omnichannel
“It’s great to see APAC brands making significant progress in improving customer experience, however, currently they aren’t setting the bar high enough for a customer-centric strategy."
The enormous impact of AI and machine learning on eCommerce
Tue, 1st Sep 2020
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ai
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ml
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crm
With an increasing potential customer base, technologies such as AI and ML are crucial game-changers in the marketing and sales toolkit, writes dotdigital head of marketing Aparna Gray.