"Good enough" tech can make compromises in many ways - reliability, quality, security, usability or functionality.

Five years ago in March, we established RingCentral in Australia, and the UCaaS landscape was very different to where we are today.

Gartner has ranked RingCentral #1 in all four use cases in the 2021 Gartner Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report.

"With our team’s expertise, Evergreen was able to make the transition to remote work without compromise to the customer or employee experience.”

One of the most quoted adages in business is "if you can't measure it, you can't manage it" this has been a long-held problem in telephony and customer service.

“Enterprises today have growing global communications needs to meet the ever-evolving demands of their mobile and distributed workforce."

RingCentral and Mitel have announced a strategic partnership to provide Mitel’s global customer base with a streamlined migration path to RingCentral’s Message Video Phone (MVP) cloud communications platform.

Australian workers are anxious about a possible return to the office, while business leaders and decision makers called to offer wide scale support for hybrid and remote working.

Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.

“As organisations embrace new hybrid work styles, RingCentral is focused on combating real world organisational and end user challenges by delivering capabilities that enable them to run and grow their business."

For many organisations that pride themselves on customer experience (CX), their contact centre and telephony environment is not flexible enough or feature-rich to adapt effectively.  

Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.

"[Businesses] need to consider a larger and more permanent remote and hybrid workforce working from anywhere, enabled by the right technology and support."

Alcatel-Lucent Enterprise and RingCentral have entered into a strategic partnership with their sights set on enabling enterprises around the world with cloud communications services.

Aims to provide UCaaS to the growing market in Australia and New Zealand as workplaces continue to transform.

Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.

Tritium has chosen RingCentral Australia as its global communications solution as it looks to support rapid growth and enhance employee productivity.

The company reached its goal of $1 billion annual revenue, according to figures.

BridgeClimb deployed RingCentral Office and RingCentral Contact Centre Solutions across its entire staff in October 2019 – a rollout that took just seven weeks.

RingCentral and Avaya will introduce “Avaya Cloud Office by RingCentral” and will jointly develop programmes and automated technologies.

Specialist unified communications distributor automates local hardware fulfilment and provisioning for RingCentral partners and customers.

New data from Synergy Research Group paints a pretty picture of the unified-communications-as-a-service (UCaaS) market.

RingCentral announced that it has entered into a definitive agreement to acquire Connect First.

Ben Swanson explains why organisations bogged down by legacy PBX systems should move to unified cloud communications sooner, rather than later.