eCommerce News Asia logo
The latest digital commerce news for Asian businesses

RingCentral stories

Story image
Unified Communications
RingCentral #1 across all use cases in 2021 Gartner report
This month
Gartner has ranked RingCentral #1 in all four use cases in the 2021 Gartner Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report.
Story image
Collaboration
Evergreen Shipping Agency rolls out Avaya Cloud Office
Last month
"With our team’s expertise, Evergreen was able to make the transition to remote work without compromise to the customer or employee experience.”
Story image
Customer experience
Digital insight through UCaaS to improve customer experience - RingCentral
May 2022
One of the most quoted adages in business is "if you can't measure it, you can't manage it" this has been a long-held problem in telephony and customer service.
Story image
Unified Communications
RingCentral & Vodafone launch UC solution in Hong Kong, Singapore
February 2022
“Enterprises today have growing global communications needs to meet the ever-evolving demands of their mobile and distributed workforce."
Story image
Cloud Communications
RingCentral and Mitel enter strategic partnership to enrich cloud comms
January 2022
RingCentral and Mitel have announced a strategic partnership to provide Mitel’s global customer base with a streamlined migration path to RingCentral’s Message Video Phone (MVP) cloud communications platform.
Story image
Remote Working
RingCentral survey reveals how Aussie workers feel about hybrid and remote working
December 2021
Australian workers are anxious about a possible return to the office, while business leaders and decision makers called to offer wide scale support for hybrid and remote working.
Story image
Microsoft Teams
RingCentral unveils new Microsoft Teams enhancements and BYOC
November 2021
Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.
Story image
Hybrid workforce
RingCentral powers hybrid workforces of the future with latest updates
October 2021
“As organisations embrace new hybrid work styles, RingCentral is focused on combating real world organisational and end user challenges by delivering capabilities that enable them to run and grow their business."
Story image
RingCentral
Maintaining a customer-centric organisation in an increasingly digital world
September 2021
For many organisations that pride themselves on customer experience (CX), their contact centre and telephony environment is not flexible enough or feature-rich to adapt effectively.  
Story image
Hybrid workforce
Five must-haves for unified communications to bridge the gaps in a hybrid workplace
June 2021
Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.
Story image
Remote Working
Having a healthy company culture could mean success during COVID-19
November 2020
"[Businesses] need to consider a larger and more permanent remote and hybrid workforce working from anywhere, enabled by the right technology and support."
Story image
Cloud
Alcatel-Lucent Enterprise and RingCentral launch co-branded cloud solution
August 2020
Alcatel-Lucent Enterprise and RingCentral have entered into a strategic partnership with their sights set on enabling enterprises around the world with cloud communications services.
Story image
Avaya
CommsPlus signs on as Master Agent for Avaya Cloud Office
June 2020
Aims to provide UCaaS to the growing market in Australia and New Zealand as workplaces continue to transform.
Story image
Partner Programmes
RingCentral launches new partner programme
June 2020
Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.
Story image
Productivity
Tritium transforms global communications with RingCentral Australia
February 2020
Tritium has chosen RingCentral Australia as its global communications solution as it looks to support rapid growth and enhance employee productivity.
Story image
Cloud
RingCentral reveals strong financial results for Q4
February 2020
The company reached its goal of $1 billion annual revenue, according to figures.
Story image
Disaster Recovery
RingCentral deploys IT solutions for Sydney's BridgeClimb
December 2019
BridgeClimb deployed RingCentral Office and RingCentral Contact Centre Solutions across its entire staff in October 2019 – a rollout that took just seven weeks.
Story image
Unified Communications
RingCentral pays in stock to work on solutions with Avaya
October 2019
RingCentral and Avaya will introduce “Avaya Cloud Office by RingCentral” and will jointly develop programmes and automated technologies.
Story image
Unified Communications
RingCentral Australia signs with Mia Distribution
August 2019
Specialist unified communications distributor automates local hardware fulfilment and provisioning for RingCentral partners and customers.
Story image
Unified Communications
Rapid growth in UCaaS market driven by range of vendors
February 2019
New data from Synergy Research Group paints a pretty picture of the unified-communications-as-a-service (UCaaS) market.
Story image
RingCentral
How RingCentral aims to expand its customer engagement portfolio
January 2019
RingCentral announced that it has entered into a definitive agreement to acquire Connect First.
Story image
Unified Communications
Four reasons it’s time to switch to cloud communications
December 2018
Ben Swanson explains why organisations bogged down by legacy PBX systems should move to unified cloud communications sooner, rather than later.
Story image
Unified Communications
Why UCaaS is the channel’s ‘opportunity of the century’
November 2018
The popularity of UCaaS has grown very fast, with larger organisations across major industries like financial services and healthcare embracing it.
Story image
Unified Communications
RingCentral expands in Asia Pacific with new office in Australia
May 2018
RingCentral is opening a new office in Australia, appointed an APAC channel sales director, and expanded its number of local partners.