About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon
AI reshapes supply chains as disruption becomes the norm
2 days ago
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ransomware
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data analytics
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digital transformation
AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.
Twilio predicts stricter AI customer service rules by 2026
2 days ago
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digital transformation
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biometrics
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cx
Twilio predicts Asia Pacific customer service will face strict AI transparency rules and mandatory bot disclosures by 2026.
Service-based IT & agentic AI to reshape 2026 spend
3 days ago
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storage
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hybrid cloud
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data analytics
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
AI set to power autonomous workflows & new work models
3 days ago
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data protection
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digital transformation
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hcm
AI is tipped to run entire corporate workflows by 2026, forcing firms to rebuild software and reorganise staff around skills, not hierarchies.
Cloud marketplaces and SaaS reshape global IT spend
3 days ago
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saas
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crm
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digital transformation
Cloud marketplaces and SaaS are set to transform global IT spend, with Omdia forecasting USD $163 billion marketplace sales by 2030.
Safe AI coaches staff to cut cyber attack errors
3 days ago
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firewalls
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data protection
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network security
Safe AI “coaches” embedded in workplace tools are cutting repeat cyber incidents by up to 95%, as firms race to counter AI-driven attacks.
Oxylabs experts forecast AI bubble risks & browser wars
3 days ago
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rpa
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data privacy
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llms
Oxylabs experts warn AI hype could swell into a bubble by 2026 as new ‘agent’ browsers challenge Chrome and Europe tightens data rules.
UK senior freelancers drive AI adoption & work longer
3 days ago
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digital transformation
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power / energy
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genai
UK freelancers over 50 are embracing AI and upskilling weekly, as many plan to extend their careers well beyond traditional retirement ages.
AI reshapes cyber threats as experts warn on automation
3 days ago
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malware
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ransomware
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iot security
AI will transform cyber threats by 2026, experts say, but warn over-automation and legacy systems could imperil critical infrastructure.
AI images skew UK jobs towards white, male workers
3 days ago
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data science
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martech
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genai
A study finds AI image tools depicting UK jobs in 2025 heavily favour white, male workers, deepening existing gender and racial imbalances.
National AI plan to turbocharge Australia’s AI uptake
3 days ago
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storage
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hybrid cloud
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digital transformation
Australia’s National AI plan is set to ignite a 2026 surge in AI adoption, data centre build-outs and subscription-led tech investment.
AI set for post-transformer shift to memory-led tools
3 days ago
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partner programmes
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rpa
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supply chain
AI firms tip 2026 as the dawn of a post-transformer era, with memory-led, workflow-specific systems overtaking general-purpose models.
Agentic AI surge in 2026 sparks fresh cyber security risks
3 days ago
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firewalls
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digital transformation
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network security
Security experts warn agentic and generative AI will rapidly widen global cyber attack surfaces in 2026, outpacing current safeguards.
Australia under-16 social media ban sparks backlash
3 days ago
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data protection
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surveillance
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martech
Australia’s under-16 social media ban faces mounting criticism amid doubts over age checks, privacy risks and the impact on advertisers.
Data infrastructure, not models, now holds back AI
3 days ago
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saas
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data analytics
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digital transformation
New research finds just 6% of enterprise AI leaders say their data infrastructure is ready, making data the key brake on AI progress.
Gen Z trust creators over brands for tech decisions
3 days ago
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wearables
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mdm
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martech
Gen Z now trust online creators over tech brands, reshaping how phones, wearables and smart home devices are discovered and bought.
Conversational AI set to reshape legal knowledge work
3 days ago
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devops
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digital transformation
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ecm
Conversational AI agents are poised to become lawyers’ primary interface to knowledge, automating complex workflows while humans oversee quality.
Most UK parents back plans to cap kids’ social media use
3 days ago
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gaming
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wearables
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digital entertainment
Two thirds of UK parents back government plans to cap children’s social media at two hours a day, new Uswitch research suggests.
AI-native attacks drive shift to continuous cyber tests
3 days ago
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devops
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biometrics
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physical security
AI-native cyber attacks and synthetic IDs are forcing firms to shift from periodic checks to continuous, AI-driven security testing by 2026.
Cyber leaders tip 2026 shift to resilience over prevention
5 days ago
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firewalls
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dr
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ransomware
Cyber chiefs predict 2026 cyber budgets will pivot from prevention and box-ticking to rapid response, recovery and demonstrable resilience.