Chatbots stories - Page 4
SAP unveils AI innovations, collabs with Google and Meta
Wed, 5th Jun 2024
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uc
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digital twins
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llms
SAP unveils AI-driven innovations and announces collaborations with Google, Meta, and others to transform business operations.
Cloudera acquires Verta to boost enterprise AI capabilities
Tue, 4th Jun 2024
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multi-cloud
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genai
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ai
Cloudera has acquired the Verta Operational AI Platform to boost its AI capabilities, aligning with the surge of AI integration in ANZ businesses like Telstra and BHP.
NVIDIA explains how NIMs will revolutionise generative AI deployment
Tue, 4th Jun 2024
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uc
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it automation
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open source
At COMPUTEX 2024, NVIDIA CEO Jensen Huang has unveiled more details of the development building blocks they're calling NVIDIA NIMs.
Google launches AI Overviews to boost search efficiency
Mon, 3rd Jun 2024
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devops
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apm
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llms
Google launches AI Overviews for its US search feature, promising enhanced user satisfaction but facing early issues with erroneous summaries.
Taking the next step forward in the contact centre evolution
Thu, 30th May 2024
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uc
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data analytics
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cx
Artificial intelligence is revolutionising Australian contact centres, enabling unparalleled personalisation and efficiency.
Hotwire unveils GAIO.tech to enhance brand AI chatbot insights
Fri, 24th May 2024
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uc
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genai
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ai
Hotwire has unveiled GAIO.tech, a pioneering AI tool designed to enhance brand storytelling through advanced insights into AI chatbot interactions and brand reputation.
AI seen as key to tackling customer churn in Australian firms
Fri, 24th May 2024
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uc
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data analytics
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cx
Australian businesses are increasingly concerned about customer churn, with 97% adopting AI to enhance customer experience, despite cybersecurity and cost worries.
Education Perfect's AI tool set to transform student learning
Wed, 22nd May 2024
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edutech
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e-learning
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ai agents
Education Perfect launches AI Powered Feedback Tool to revolutionise learning with immediate, adaptive support, enhancing outcomes in various subjects.
Dell expands AI Factory with NVIDIA for advanced innovation
Tue, 21st May 2024
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uc
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network infrastructure
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ai agents
Dell Technologies expands its AI Factory with NVIDIA, launching new servers and services to accelerate AI innovation, including the high-density PowerEdge XE9680L.
Dell launches AI Factory to boost AI adoption & innovation
Tue, 21st May 2024
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uc
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data protection
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network infrastructure
Dell Technologies unveils the Dell AI Factory to accelerate AI adoption and innovation, offering an extensive AI portfolio and robust ecosystem partnership.
Kore.ai named leader in Forrester Wave for conversational AI
Tue, 21st May 2024
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uc
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martech
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omnichannel
Kore.ai has been named a Leader in the Forrester Wave for Conversational AI for Customer Service, Q2 2024, excelling in strategy and current offerings.
Manhattan Associates unveils GenAI chatbot for customer service
Fri, 17th May 2024
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uc
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genai
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llms
Manhattan Associates has unveiled Manhattan Active Maven, a GenAI solution poised to revolutionise customer service with enhanced chatbots and streamlined operations.
Consumers struggle to spot AI images, call for regulation
Fri, 17th May 2024
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ai
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ai agents
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ai models
Consumers are struggling to identify AI-generated images and are calling for stricter regulations, according to a new study.
What Artificial Intelligence means for Your KiwiSaver account
Thu, 16th May 2024
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supply chain & logistics
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data privacy
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ai
AI could revolutionise KiwiSaver accounts by providing real-time data insights, optimising investments, and driving wealth creation for 3.25+ million investors.
Copilot is a powerful workspace tool – if you have your data house in order
Wed, 15th May 2024
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llms
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ai
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software development
From helping craft a memo in minutes instead of days to summarising emails and video transcripts, Copilot is proving a valuable tool, but organisations need to be strategic about its use and remember that good quality content – or information – is still king.
Yellow.ai debuts industry-first Orchestrator LLM in AI customer service
Thu, 9th May 2024
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uc
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cx
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martech
Yellow.ai unveils Orchestrator LLM agent model, an AI-driven customer service tool delivering context-aware, personalised interactions, boosting satisfaction by over 60%.
Red Hat unveils Podman AI Lab to bolster local AI application development
Wed, 8th May 2024
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uc
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hybrid cloud
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risk & compliance
Red Hat, a leader in open-source solutions, has launched the Podman AI Lab, an extension for its Podman Desktop, aiming to provide developers an easier and efficient way to build and run AI-powered apps in containerised environments on local workstations.
Dell & Red Hat boost APEX Cloud's AI capabilities in new alliance
Wed, 8th May 2024
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uc
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network infrastructure
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hybrid cloud
Dell Technologies and Red Hat Open Shift partner to boost APEX Cloud Platform’s AI capabilities, streamlining the deployment of AI initiatives and giving businesses better control over their applications.
HPE reveals Wi-Fi 7 APs with 30% more capacity over rivals
Wed, 1st May 2024
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uc
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firewalls
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network security
Hewlett Packard Enterprise leaps ahead with Wi-Fi 7 access points boasting 30% higher wireless traffic capacity and superior network security, aimed at propelling AI and IoT applications.
UK consumers prioritising price over brand loyalty
Fri, 26th Apr 2024
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cx
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martech
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cleantech
A report by ServiceNow finds cost as the primary driver of UK consumer brand loyalty, with 67% being less brand loyal than two years ago.