eCommerce stories
Mastercard introduces fraud-fighting checkout upgrade
Yesterday
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mastercard
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adyen
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authentication
Mastercard introduces its tokenised 'Click to Pay' system in Australia, aiming to thwart up to 90% of the country's payment card fraud.
Payment terms crucial for B2B eCommerce success – study
Last week
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ux
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customer satisfaction
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customer loyalty
A Hokodo study indicates payment terms are key in B2B eCommerce, with 83% of businesses willing to abandon a transaction without them.
UK firms ekko & Primis pioneer sustainability in consumer journey
Last week
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online shopping
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customer journey
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climate change
UK fintech ekko partners with customer experience provider Primis to enhance post-purchase sustainability, harnessing technology to heighten consumers' awareness of their purchasing impact on the environment.
Small retailers primed for growth while others struggle
Last week
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cx
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nz
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growth
Contrary to popular belief, New Zealand's small retailers are poised for growth, whilst medium-sized businesses may struggle.
Fluent Commerce unveils revamped global channel partner program
This month
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accenture
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asia pacific
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capgemini
Fluent Commerce, the Australian OMS provider, revitalises its global channel partner programme, aiming to stimulate the OMS wave and strengthen its diverse partnerships.
Australians likely to switch brands due to poor digital experience
This month
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cx
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personalisation
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insurance
Over half of Australians may switch brands due to subpar digital experiences, an insight highlighted in the 2024 Publicis Sapient Digital Commerce Survey.
eCommerce retailers at risk due to new email security rules
This month
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phishing
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email
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yahoo
A quarter of all eCommerce retailers face a decrease in email deliverability due to failure in meeting the DMARC policy criteria set by Yahoo and Google, warns a study by EasyDMARC.
IWD 2024: Scaling for success - vision, values, and people power
This month
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partner awards
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iwd
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social media
International Women's Day 2024 calls for strategic company scaling, leveraging vision, values, and team motivation, in the pursuit of long-term, sustainable success.
IWD 2024: Celebrating Innovation on International Women's Day
This month
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ml
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customer data
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iwd
Innovating with Gen AI on International Women's Day: Engaging with pre-eminent female tech leaders as they shape the marketing landscape for a data-driven future.
IWD 2024: Women in eCommerce foresee improvement but barriers persist
This month
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iwd
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gender equality
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ecommerce
UK female eCommerce professionals voice optimism for industry improvement yet hurdles remain, with gender bias and stereotypes still notably present.
Southeast Asia fintech firms set to double by 2027, says UnaFinancials
This month
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malaysia
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singapore
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vietnam
UnaFinancials predicts a twofold increase in Southeast Asia's fintech firms by 2027, driven by a robust super-platform economy, supportive regulations and favourable economic conditions.
Artificial Intelligence: The key to Customer Lifetime Value
This month
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ai
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ml
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business
AI offers a refined approach to evaluating Customer Lifetime Value (CLV), providing insights to develop personalised strategies and drive business growth.
Hygraph & commercetools to boost eCommerce capabilities
Last month
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ecm
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martech
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cms
Hygraph and commercetools forge a partnership to enhance D2C eCommerce through integrative and flexible content management tools.
The strategic imperative of integrating offline and online channels
Last month
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martech
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cx
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omnichannel
Entry-level omnichannel capabilities reported in just 11% of firms, in spite of those companies with strong strategies seeing a 9.5% annual income increase and a 7.5% reduction in contact costs.
Nora and Annexa to host upcoming retail growth webinar
Last month
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compliance
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annexa
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digital age
Australia's Nora Network and Annexa to host a webinar dissecting the global expansion strategies of top brands Tiger Mist, I.AM.GIA and MAAP.
85% of Australian e-commerce content found to be plagiarised
Last month
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martech
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digital transformation
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seo
Australian AI-driven SEO solutions specialist, OptiDan, reveals alarming levels of duplicate and plagiarised content amongst e-commerce retailers in its comprehensive industry study.
Manufacturers pursue growth amid economic uncertainty
Last month
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martech
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commerce systems
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b2b
There is a surge in digital maturity among manufacturers, with growing investments in innovative eCommerce business models and customer portals.
Chris Howard leaves Dentsu for COO role at Nest Commerce
Last month
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ebay
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coo
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google
Amid a period of substantial growth, Nest Commerce appoints former Dentsu Managing Director, Chris Howard, as their new Chief Operating Officer to propel ecommerce clientele into further expansion.
Brave Bison to optimise eCommerce for dart giant Target Darts
Last month
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modernisation
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expansion
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digital media
In a bid to boost its eCommerce capabilities, Target Darts has enlisted the expertise of digital media company Brave Bison following a surge in popularity and expansion.
Mobile app installs grow by 4% in 2023 despite downturn
Last month
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bi
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big data
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gaming
App installs worldwide witnessed a 4% increase in 2023, revitalising sectors like fintech, gaming, and e-commerce, despite a downward trend last year, according to a report by Adjust and AppLovin.
Searchspring partnership boosts personalised eCommerce
Last month
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big data
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cx
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bi
Searchspring's integration with Dotdigital set to transform email campaigns by tailoring product offerings based on customer's past interactions.
Temu achieves MASA certification for its mobile app security
Last month
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encryption
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application security
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google
Boston-based e-commerce firm, Temu, has achieved Mobile Application Security Assessment certification, validating its commitment to user data security, following stringent tests by independent agency DEKRA.
Over 40% of UK to shop for Valentine's Day gifts, finds Airtime Rewards
Last month
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martech
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cx
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email security
This Valentine's Day approaches, 42% of UK consumers will buy gifts, 38% will celebrate, and 52% will send cards, indicating potential opportunities for retailers amidst scepticism of the occasion, reveals Airtime Rewards survey.
Enhancing eCommerce customer loyalty: The power of personalised journeys and automation
Last month
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crm
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bi
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big data
Harnessing the power of personalised customer journeys and marketing automation, eCommerce ventures focus on customer retention and growth, with platforms like Oncord leading the charge.